Technical Engineering Manager, Platform

Requirements

• Required:
• Technical Depth
• 8+ years in software engineering; 2-4 years in technical leadership or management.
• Strong coding and debugging skills in at least one backend/systems language (Java, Go, C#, Python).
• Expertise in distributed systems (scalability, performance, fault tolerance).
• Cloud-native experience (Kubernetes, containers, multi-cloud, serverless).
• Proficiency with CI/CD, GitOps, infrastructure-as-code (Terraform, Pulumi).
• API Design & Platform Expertise
• Expert in designing and evolving REST/GraphQL APIs with scalability, security, and backward compatibility.
• Experience defining API SLAs, contracts, standards, and documentation.
• Familiarity with API gateways, rate limiting, caching, and observability.
• Proven ability to deliver developer experience (DX) through SDKs, self-service tooling, and developer portals.
• Full API lifecycle management experience: design → versioning → rollout → monitoring → deprecation/EOL.
• Leadership & Delivery
• Strong people management skills: hiring, coaching, performance management.
• Proven track record of shipping secure, reliable, and scalable APIs/platforms.
• Experience balancing velocity and quality in agile environments.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Preferred Skills & Experience
• Experience building and scaling internal developer platforms or portals.
• Familiarity with event-driven APIs (Kafka, Pulsar), gRPC, GraphQL federation.
• Experience with service meshes (Istio, Linkerd) for

Benefits

Additional Information

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution can stand alone, but together they deliver more-to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We're building a culture where each Alkamist can perform to their highest potential, and we're always on the lookout for the best and brightest minds. If you're ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn ! As a Technical Engineering Manager (TEM), you are a player-coach: balancing hands-on technical contributions with leadership and delivery management. This role is expected to get hands-on: 20-30% of your time will be spent designing, coding, and reviewing core services. You are expected to lead by example; the rest will be focused on building, scaling, and empowering your engineering team. This role requires deep technical credibility (at the level of a Staff-Principal Engineer) combined with people leadership skills to guide, mentor, and inspire. You'll treat the platform and its APIs as products - ensuring they are robust, secure, scalable, and deliver exceptional developer experience. Your success is measured by the impact and velocity of your team, the quality and adoption of platform APIs, and your ability to grow engineers into the next generation of technical leaders. Key Responsibilities & Duties Hands-On Contribution (20-30%) : Write and review code, debug complex issues, design and evolve APIs, and deliver scalable platform services. API Design & Platform Ownership : Define API contracts, SLAs, and usability standards; manage API lifecycle from design → rollout → monitoring → EOL. Technical Leadership : Drive architecture and design decisions for cloud-native systems, APIs, SDKs, and developer tooling. People Leadership : Hire, mentor, and coach engineers; conduct performance reviews; foster growth and career progression. Delivery & Engineering Excellence : Define and track KPIs (deployment frequency, MTTR, test coverage, SLA adherence); balance speed with quality. Experience Driven : Demonstrate strong user empathy in both design and technical discussions, advocating for experience-driven engineering decisions; proactively bring forward green/yellow/red user paths to ensure solutions account for ideal, edge-case, and failure scenarios across the user journey regardless of direct UI/UX engagement. Cross-Functional Collaboration : Partner with Product, Security, Architecture, and Operations to align engineering execution with business outcomes. Continuous Improvement : Identify bottlenecks, reduce technical debt, and drive scalability, resilience, and cost-efficiency.

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