Senior Specialist: Employee Relations

Requirements

• Strategic judgement and decision‑making in ambiguous contexts
• Executive‑level advisory and influencing capability
• Advanced investigation oversight and analytical reasoning
• Policy design and practice standardisation
• Data interpretation and systemic problem solving
• Coaching and professional capability development
• QUALIFICATIONS AND EXPERIENCE
• Education / Qualifications
• Bachelor's Degree, Advanced Diploma, Postgraduate Certificate or BTech (NQF Level 7) in Human Resources, Labour Relations, Industrial Psychology, Law, or a related discipline.
• Work Experience
• 5-12 years' experience in employee relations, labour relations, governance or HR risk, including 3 years of experience in a relevant people management role.
• COMPETENCIES
• Technical Competencies
• Strategic employee relations practice development
• Enterprise ER governance and risk management
• Advanced workplace investigations oversight
• Labour law application across jurisdictions
• ER data analysis and insight generation
• Policy design and implementation
• Stakeholder advisory at executive level
• Capability building and knowledge leadership
• Behavioural Competencies
• Strategic Thinking
• Decision Making
• Critical Thinking
• Business Acumen
• Influence
• Leaders

Additional Information

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Provides strategic leadership and subject matter expertise for employee relations across Absa's pan African footprint. The role is accountable for shaping ER practice, translating ER strategy into executable frameworks, and overseeing high risk, precedent setting matters. Operating with enterprise level judgement, the role strengthens governance, mitigates people risk, and embeds consistent, future fit ER standards aligned to legislation, policy, and Absa's values. Job Description KEY FOCUS AREAS Strategic Employee Relations Practice Leadership Complex and Precedent‑Setting Case Management Governance, Risk and Labour Law Stewardship Senior Stakeholder Advisory and Influence ER Insights, Analytics and Preventative Interventions Capability Building and Knowledge Leadership KEY ACCOUNTABILITIES Strategic Employee Relations Practice Leadership Translate ER strategy into standardised frameworks, toolkits and operating models aligned to Absa's people and risk strategy. Shape and continuously evolve ER practice standards to ensure enterprise‑wide consistency and future readiness. Act as a senior ER authority on complex, sensitive and cross‑border matters with material organisational impact. Complex and Precedent ‑ Setting Case Management Provide strategic management and quality assurance of high‑risk ER cases, including matters with litigation, reputational or regulatory exposure. Guide Line Managers and HC leaders and Practitioners on judgement calls where precedent, complexity or ambiguity exists. Intervene directly in matters requiring senior‑level credibility, neutrality and influence. Governance, Risk and Labour Law Stewardship Ensure ER practices comply with labour legislation, internal policy, ethical standards and regulatory expectations across jurisdictions. Identify systemic ER risks and drive preventative, enterprise‑level mitigation strategies. Partner with Legal, Risk and Compliance to strengthen defensibility and governance maturity. Senior Stakeholder Advisory and Influence Provide trusted ER counsel to senior leaders, executives and governance forums on sensitive people matters. Influence decision‑making by balancing commercial, legal, cultural and employee considerations. Represent ER perspectives in strategic people and risk discussions at enterprise level. ER Insights, Analytics and Preventative Interventions Analyse ER data and trends to identify root causes, emerging risks and capability gaps. Design and sponsor preventative interventions to reduce future disputes and improve organisational climate. Monitor effectiveness of ER strategies and adjust approaches based on insight and evidence. Capability Building and Knowledge Leadership Lead the development of ER capability through coaching, mentoring and advanced practitioner training. Build investigation, disciplinary and advisory capability within HC and leadership communities. Drive continuous improvement by embedding lessons learned into policy, practice and learning programmes. KNOWLEDGE AND SKILLS Knowledge Advanced labour legislation and employment law across South Africa and relevant African jurisdictions Enterprise employee relations governance and operating models Complex workplace investigations and evidentiary standards Risk management within a regulated financial services environment Organisational behaviour and systemic risk drivers ER analytics and insight‑led decision‑making

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