Office Specialist Senior

Requirements

• High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• Provides complex administrative support to a department or group of professionals in support of department goals.
• Job Description:
• Applicant must be eligible to work in the United States. ASU will not be a sponsor for this position.
• Position Salary Range:
• $20 per hour
• Essential Duties:
• Passport Processing & Certification:
• Successfully complete U.S. Department of State Passport Acceptance Agent training and maintain certification.
• Evaluate and verify passport applications for completeness and accuracy in compliance with federal guidelines.
• Accept payments for passport services and ensure accurate transaction recording.
• Capture passport-compliant photos as part of the application process.
• Maintain a secure and up-to-date log of clients served and processed.
• Client Service & Communication:
• Serve as a primary point of contact for client inquiries related to passport applications, documentation, fees, and timelines.
• Provide high-quality customer service while ensuring adherence to privacy and security standards.
• Perform other duties as assigned.
• *Knowledge, Skills and Abilities*
• Knowledge of policies, procedures and terminology of assigned function. Knowledge of supervisory practices and principles. Skill in effective communication, both verbal and written. Skill in the operation of a variety of office machines.
• Must be a U.S. citizen to meet the U.S. Department of State's requirements for passport acceptance agents.
• Working Environment:
• Department Statement:
• Driving Requirement:
• Driving is not required for this position.
• Location:
• UNIVERSITY CENTER BLDG. A
• Funding:
• No Federal Funding
• Instructions to Apply:
• Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
• Please use the link below to log in using single sign-on.
• https://www.myworkday.com/asu/d/inst/1$9925/9925$23279.htmld
• To be considered, your application must include all of the following attachments:
• Cover letter
• Resume or CV
• Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
• Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or

Additional Information

Job Profile: Administrative Support Assistant 3 Non-Exempt Job Family: Administrative Support Time Type: Full time Max Pay - Depends on experience: $20.00 USD Hourly Apply before 11:59 PM Arizona time the day before the posted End Date.

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