Shipping Administrator - 12 Month Fixed Term Contract

Responsibilities

• Acting as a key point of contact for delivery queries, supporting both internal teams and customers
• Coordinating import and export shipments across air and road freight
• Preparing shipping and customs documentation, including export-controlled goods
• Supporting customs clearance processes for UK imports
• Tracking shipments and resolving any delays or issues proactively
• Working closely with freight providers to manage timelines and optimise costs
• Maintaining accurate records and supporting general administrative activities
• Acting as a key point of contact for delivery queries, supporting both internal teams and customers
• Coordinating import and export shipments across air and road freight
• Preparing shipping and customs documentation, including export-controlled goods
• Supporting customs clearance processes for UK imports
• Tracking shipments and resolving any delays or issues proactively
• Working closely with freight providers to manage timelines and optimise costs
• Maintaining accurate records and supporting general administrative activities

Requirements

• Previous experience in shipping, logistics, or import/export administration
• Strong organisational skills and the ability to manage multiple priorities
• Confidence communicating with a range of stakeholders, including external suppliers
• A high level of accuracy and attention to detail
• A proactive, problem-solving approach and the ability to work independently
• Technical skills:
• Microsoft Office (Word, Excel, Outlook)
• Experience using courier platforms such as DHL, FedEx, UPS or TNT
• Knowledge of customs processes and documentation
• SAP experience is beneficial, but not essential
• Why Join Us?
• At Smiths Detection, you'll be part of a global organisation with a strong sense of purpose. We offer a collaborative and inclusive environment, opportunities to develop your skills, and the chance to contribute to work that truly makes a difference.
• You'll also benefit from a flexible range of benefits designed to support your wellbeing, finances, and lifestyle.
• We believe that diverse perspectives make us stronger. We are committed to creating an inclusive workplace where everyone is respected, supported, and able to thrive.
• Please note: Smiths Group will never request payment at any stage of the recruitment process. Always apply via our official careers site.

Benefits

Additional Information

We are looking for a proactive and highly organised Shipping Administrator to join our Supply Chain team in Hemel Hempstead on a 12‑month fixed term contract. This is a great opportunity to play an important role in ensuring the smooth and efficient movement of goods across our global operations. You will work as part of a close-knit team, coordinating shipments, managing documentation, and supporting the delivery of critical equipment to customers worldwide. This role office based 5 days a week. This is a fast-paced and varied role where attention to detail, strong communication and a solutions-focused mindset are essential.

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