Change Manager - CGO

About the role

The Change Manager is crucial in shaping how people experience and contribute to change across Haleon. The role enables, coordinates and executes our strategic programmes, owning the local change strategy and roadmap within our Category Growth Function to ensure a coherent change experience. The Category Growth function is a newly created team which has been designed to elevate our growth opportunities across our categories and markets. The role will focus on the people side of change - identifying, preparing, and equipping our colleagues to adopt changes in ways of working, roles, operating models, business processes, systems, technology, culture and more. It will report into the Change Management CoE Director (Centre of Excellence) and support a collaborative effort to drive change excellence at scale. This role involves significant stakeholder engagement and strategic change partnering to coordinate activities and act as a bridge between programmes and local teams on change. It will require close collaboration across a variety of stakeholders to scope, understand, localise and implement changes and cultivate a local change network. This is an exciting opportunity for an experienced individual to join a leading global organisation with an exciting transformation agenda. We are seeking individuals with demonstrable experience and passion for designing and executing strategic change locally, as well as contributing to developing Haleon's broader transformation capability.

Responsibilities

• Change Strategy & Planning
• Drive the execution of strategic transformation initiatives landing in assigned Operating Unit or Function by developing a change strategy and actionable roadmap.
• Understand changes impacting the assigned Operating Unit or Function by conducting change diagnostics (e.g., impact assessments) and identifying targeted change interventions.
• Ensure alignment to Haleon's culture strategy throughout change planning and execution, embedding behavioural shifts for true adoption.
• Change Execution & Adoption
• Proactively support the delivery and adoption of change, including facilitating workshops, defining success metrics, assessing change effectiveness, measuring adoption and coordinating local knowledge management plans.
• Partner with Programmes to develop local business readiness criteria ahead of going-live with change initiatives.
• Hold programme and business leads to account for leader-led change execution.
• Stakeholder Engagement & Communication
• Anticipate stakeholder needs and potential areas of resistance to drive change outcomes, proactively identifying targeted mitigations.
• Coordinate change activities across relevant stakeholders and teams (HR, Communications, Programmes, Capability Leads, L&D, etc.), acting as a bridge between Programmes and local teams
• Develop and oversee the implementation of local communications and engagement plans, including mapping key stakeholders, agreeing the engagement approach with business leaders and HR, and tailoring programme change narratives for local needs.
• Change Capability Building
• Build a holistic change capability strategy and plan for assigned Operating Unit or Function, ensuring alignment to the enterprise skills framework.
• Develop and execute the change learning plan and curriculum with subject matter experts, partnering with Programme leads, Capability Leads, and HR to identify training needs and ensure appropriate training plans are in place, including measuring effectiveness.
• Coach and upskill business leaders on change management, holding them to account for role modelling change and culture and driving uptake in their Operating Unit or Function.
• Contribute to continuous improvement and knowledge sharing through the change management community of practice.
• Change Measurement, Risk & Benefits Management
• Review and report on change outcomes and benefits, grounded in metrics, with clear return on investment and linked to business outcomes.
• Identify, document and support the mitigation of key change management risks within the assigned Operating U

Benefits

Additional Information

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

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