Trade Finance Operations - Sound and Safety Officer AVP

Responsibilities

• Execute comprehensive quality assurance screening and reporting for all relevant functions, controls, and actions within the Trade Finance Operations Team to ensure adherence to internal policies and industry standards.
• Communicate quality assurance results effectively to stakeholders, gather feedback, and integrate insights into ongoing process improvements.
• Draft and maintain detailed QA test scripts, workflows, procedures, and other governing documentation to support consistent application of controls.
• Review QA outcomes provided by the QA team for accuracy and challenge any findings that do not align with established policy or best practice.
• Design actionable plans based on QA results to address identified gaps or areas for enhancement within operational processes.
• Ensure timely delivery of transaction samples for both auditor (Deloitte) testing and SOX compliance reviews while maintaining clear communication with relevant teams regarding remediation actions.
• Draft and update SOX test scripts, workflows, procedures, and related documentation to support regulatory compliance requirements.
• Work collaboratively with the First Line of Defence Team to conduct control testing, assist in identifying control gaps or process weaknesses, and support root-cause analysis initiatives.
• Support Trade Finance management in upholding a strong risk governance framework by contributing to risk assessments and RCSAs (Risk Control Self Assessments).
• Promote standardisation, automation opportunities, and best practices within Trade Finance Operations while supporting training initiatives aimed at enhancing quality awareness across the team.
• What you bring:
• Demonstrated experience in trade finance operations or similar roles within a banking environment where you have been responsible for quality assurance or audit-related activities.
• Proven ability to interpret complex policies, procedures, or regulatory requirements and translate them into effective operational controls that enhance organisational resilience.
• Strong analytical skills with meticulous attention to detail coupled with sound judgement when evaluating risks or identifying process improvements.
• Excellent written and verbal communication abilities enabling you to draft clear reports as well as present updates confidently during meetings with senior stakeholders.
• Advanced computer literacy including proficiency in MS Office tools such as Word, Excel, PowerPoint for documentation management and data analysis purposes.
• Experience working collaboratively across multiple departments-such as Risk Management, Compliance or Internal Audit-to deliver shared objectives while building positive relationships regionally or globally.
• A track record of supporting training initiatives or awareness campaigns designed to improve quality discipline within operational teams is highly desirable.
• Familiarity with drafting or maintaining test scripts (QA/SOX), workflows or procedural documents would be advantageous for this position.
• Ability to identify control gaps or process weaknesses through structured root-cause analysis techniques while supporting r

Benefits

Additional Information

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG, a globally respected financial institution, is seeking a Sound and Safety Officer to join its London-based Trade Finance Operations team. This pivotal role offers you the opportunity to safeguard operational integrity and regulatory soundness across a complex, high-profile environment. As a trusted first line oversight function, you will work closely with multiple departments-including Risk, Compliance, Internal Audit, and Deloitte-to ensure that all trade finance transactions and processes meet the highest standards of quality and control. MUFG's commitment to continuous improvement, best practice adoption, and collaborative working means you will be empowered to drive meaningful change while developing your expertise in a supportive, inclusive setting. If you are passionate about quality assurance, risk management, and fostering strong stakeholder relationships within an international banking context, this is your chance to make a significant impact at one of the world's leading financial groups.

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