Learning & Development (L&D) Apprentice

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Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new . We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? Job description Working hand in hand with the People Partners and Managers, the Learning & Development team is r esponsible for the internal training of Back Market employees . The subjects are diverse and varied, as are the missions. Being up to date on HR trends and communication tools (Canva, Confluence, etc.) is strongly recommended to join this team in a caring and constantly evolving environment! Then, the only limit is your imagination Your Mission (If You Accept It): Serve as a superadmin of our new Learning Management System (LMS), and propose + put in place specific journeys on our LMS (onboarding, data paths, maternity leave, etc.) Strengthen our e-learning catalog (in-house + external) Leading the newcomers onboarding process and training compliance, monthly Oversee the annual learning calendar for non-digital initiatives (upskilling, management, mental health, and well-being at work). Reporting & data analysis Set up & input training events, oversee registrations, coordinate recurrent internal & external initiatives, and manage reporting and analytics (LABM, etc.) Ensure the training follow-up is accurate and up to date Manage training logistics with our providers (Meet links; sending prework and post-work); communicate directly with participants at all levels and contribute to a positive learner experience by anticipating and responding to participant and facilitator needs Invent new, fun, & unique ways to promote courses/learning opportunities to all employees You're At The Right Place If: Had first-hand experience in similar roles before - internships, student associations or volunteering - anything !. You're looking for an apprenticeship English is a no-brainer for you. You understand how to work in a fast-paced environment, with multiple offices, culture and remotely, by also managing multiple tasks with tight deadlines simultaneously. You are organized, with great attention to detail, at ease with data reports and curious to learn about new tools. You have strong communication skills, easily connect with others and have a natural tendency to care for people. You are empathetic and enthusiastic and can easily adapt to any situation. Bonus point if you already used the following : Canva, HR Information Systems, Learning Management System, Training Management System, Google Suite. ABOUT THE INTERNSHIP: ℹ️ Starting date: September 2026 Duration: 12 months (until August/September 2027) Ideally a rhythm of 3 or 4 days at work and 1-2 days at school within the week Location: Bordeaux, France Contract: You must already be enrolled in a Work-study program in a French school (contrat d'alternance/ d'apprentissage). Recruitment Process: HR interview with the Talent Acquisition Specialist (30 min) Technical and Team Fit interview with the team Marion & Pauline (1 hour) WHY SHOULD YOU JOIN US ? ✌🏼 At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

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