Senior Product Designer, Research & Knowledge, Vincent

About the role

We're seeking a Senior Product Designer to join our Vincent team focused on research and knowledge experiences. Vincent combines a global legal database with cutting-edge AI to help legal professionals surface insights, conduct deep research, and manage complex knowledge at scale. Your work will directly shape how enterprise legal teams engage with AI-powered research tools, making sophisticated legal intelligence accessible and actionable. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Day As part of Clio's Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast. What your team does: Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

Responsibilities

• Design intelligent research and knowledge experiences that help legal professionals surface, synthesize, and act on complex legal information.
• Work alongside Product and Engineering to understand how AI and Vincent's global legal database power research capabilities, and translate that into intuitive user experiences.
• Advocate for enterprise legal users by deeply understanding their research workflows and the high-stakes nature of how they engage with legal information.
• Concept, prototype, and deliver solutions that make Vincent's AI-driven legal knowledge feel powerful yet approachable.
• Conduct user research interviews, usability testing, and analysis to understand how legal professionals discover, evaluate, and apply legal information.
• Leverage metrics to drive product design decisions and measure product success.
• Contribute to design critiques and share thoughtful feedback with the broader team.
• Help evolve design patterns and systems that support complex information architecture at scale.
• Demonstrate a keen interest in improving your craft using AI.
• Break down complex legal concepts into smaller, more manageable design problems.
• Additional duties as required.
• What you may have:
• 6+ years of experience in product design. SaaS or enterprise experience is preferred.
• Experience designing for complex, information-dense environments including knowledge management, research, or discovery products.
• A track record of shipping products that solve research or information workflow challenges and move company metrics.
• Proficiency in user research methodologies and the ability to translate findings into actionable design insights.
• Strong understanding of interaction design, information architecture, usability, and accessibility.
• Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed.
• Excellent communication, collaboration, and presentation skills.
• Ability to thrive in a fast-paced, agile product development environment.
• Experience working on complex systems with large datasets, structured content, or AI-generated outputs.
• A keen interest in improving your craft using AI.
• Serious bonus points if you:
• Experience designing AI-assisted search, research, recommendation, or summarization products.
• Familiarity with legal research workflows or legal technology platforms.
• Familiarity with legal technology or enterprise SaaS ecosystems.
• This is a new role. What you will find here:
• Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
• Some highlights of our Total Rewards program include:
• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in o

Benefits

Additional Information

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

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