Atlassian Administrator - Mid-Senior
External
Nord-security · Vilnius, LithuaniaPrepare for this interview
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Benefits
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At Nord Security, we're creating a safer cyber future. We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel-our teams turn complex problems into solutions trusted by millions worldwide. Life is online. In this role, you'll help people own it. Main Responsibilities Administer and support Atlassian applications, including Jira, Jira Service Management, Confluence, and related tools Act as a support point for users, helping them resolve questions, issues, and configuration-related challenges Create, improve, and maintain automation rules that reduce manual work and make processes more efficient Support Jira Assets configuration and automation, ensuring asset data remains accurate, structured, useful, and connected to business processes Work with ScriptRunner to support advanced Jira configurations, including behaviours, validators, conditions, scripted logic, and automation improvements Configure and maintain workflows, fields, screens, permissions, notifications, and project settings based on business needs Build and maintain dashboards, reports, queues, and filters using JQL to improve visibility across teams Manage users, roles, groups, access, permissions, and security-related settings across the Atlassian platform Work with business and IT stakeholders to understand requirements and turn them into practical platform improvements Maintain documentation for configurations, processes, standards, and best practices. Support new Atlassian features, app changes, upgrades, and integrations with other systems Review platform usage, performance, and adoption trends, and suggest improvements where needed. Core Requirements 3+ years of hands-on experience administering Atlassian applications in a business or enterprise environment Experience supporting cloud-based Atlassian environments Solid understanding of Jira, Jira Service Management, Confluence, and how these tools support different teams and processes Strong knowledge of Jira configuration, including workflows, schemes, screens, fields, permissions, notifications, and project settings Practical experience with Atlassian Automation and the ability to design rules that are scalable and maintainable Good working knowledge of Jira Assets, including object schemas, attributes, relationships, and asset-based processes Experience using ScriptRunner to support more advanced Jira configurations and logic Confidence working with JQL, filters, dashboards, reports, and data visibility improvements Experience managing users, roles, groups, access, and permission structures Strong analytical and problem-solving skills, with good attention to detail Ability to communicate clearly with both technical and non-technical stakeholders, understand their needs, and translate them into practical solutions. Additional Advantages Experience with scripting or coding to extend and improve Atlassian solutions, such as writing Groovy scripts or creating custom Forge apps Knowledge of REST APIs and integrations Atlassian certifications Experience working in larger Atlassian environments with multiple teams, projects, and business processes.
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