Usher

Responsibilities

• Ushers are responsible for assisting guests at various public gatherings or entertainment events
• Duties within Event Services include ticket taking, ticket verification, club, suite and general seating assistance, elevator assistance, program distribution, facility locator such as restrooms and all other guest relations
• Entry process into the Honda Center allowing guests' event access, verification of valid tickets, scanner usage/knowledge, providing general directions and assisting with handouts including lifting and moving boxes to various locations
• Responsible for a variety of areas including elevators, stairwells, aisles, and lobbies
• Usher will conduct ticket verification for assigned section, direction to specific seat, assist with resolving ticket issues and those requiring special seating needs
• Stand at the top of assigned section with the regular intervals of walking up and down the stairs to ensure guest needs are being met
• Responds in a timely manner to the guests needs and reports any concerns to the supervisor
• Ushers may be assigned to work in confined areas such as elevators
• Follows proper procedures during evacuations and emergencies
• Performs other related duties as assigned

Requirements

• High School diploma or equivalent
• Minimum 18 years of age
• Must possess excellent interpersonal skills and diplomacy
• Strong oral communication skills
• Ability to climb up and down stairs at varying inclines
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to walk and/or stand for extended periods of time
• Flexible schedule - candidates must be able to work 80% of all monthly events; ability to work nights, weekends and holidays as required
• Ability to stand for extended periods of time
• Ability to work in various climates
• Knowledge, Skills and Experience
• Education - High School Diploma or Equivalent
• Experience Required - 0-1 Year
• MR2026
• Company:
• Anaheim Arena Management, LLC
• Our Commitment:
• Thanks for your interest in becoming part of OCVIBE!

Benefits

Additional Information

A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold Job Title: Usher Pay Details: The starting hourly rate for this position is $19.50 per hour. The Honda Center is looking for enthusiastic ushers to provide excellent customer service to our guests. Ushers must maintain the Honda Center's quality standards in creating a safe, fun, and seamless experience for all the guests. It is our goal to make our guests' experience at the Honda Center as enjoyable and pleasant as possible. An usher presents a friendly and personal demeanor to guests at all times and is readily able to assist at all times. The ideal candidate will have experience with client-facing, in-person customer service.

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