Senior Project Manager, Technical/Product Program Delivery

Responsibilities

• Lead end-to-end product program delivery
• Own complex product programs from initiation through post-launch, managing platform enhancements and multi-client deployments with clear outcomes
• Orchestrate release planning, rollout strategies, and delivery milestones that align product roadmaps with client commitments
• Balance multiple concurrent initiatives, dependencies, and competing priorities with discipline and transparency
• Orchestrate cross-functional execution
• Partner across Product, Engineering, DevOps, QA, Data, Implementation, and delivery teams-acting as the central point of accountability
• Lead governance forums, alignment sessions, and delivery checkpoints that keep teams moving together
• Influence and align stakeholders without direct authority-a critical skill in our collaborative environment
• Drive technical readiness and continuous improvement
• Manage technical risks: integrations, APIs, data migrations, and environment readiness
• Promote Agile, DevOps, and continuous delivery practices that improve speed, quality, and predictability
• Identify opportunities to standardize processes, reduce bottlenecks, and elevate delivery excellence across teams
• Enable smarter delivery through data and AI
• Provide data-driven reporting to leadership-progress, risks, trade-offs, and decisions required
• Champion the practical adoption of AI-enabled tools for planning, risk identification, and delivery insights
• Turn delivery data into actionable intelligence that improves team effectiveness
• What you bring
• Essential experience:
• 5+ years managing technical projects, product programs, or platform delivery initiatives
• Proven track record delivering SaaS, product, or technology-enabled solutions
• Strong understanding of Agile delivery, DevOps practices, release planning, and technical dependencies
• Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority
• Strong communication, governance, and risk management skills
• Comfort operating in complex, fast-paced environments with multiple priorities and competing stakeholder interests

Requirements

• Experience in pension, benefits, health, financial services, or regulated delivery environments
• Hands-on experience with Azure DevOps, Jira, or similar delivery management tools
• Bilingual English/French capability
• Salary Range: $65,000 - $95,000
• TELUS Health offers rewarding benefits, which may vary per job function, such as:
• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• What makes this different:
• Impact: Your work

Benefits

Additional Information

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we'll accomplish together At TELUS Health, we're reimagining how pension and benefits solutions are delivered. Our teams are shifting toward a product-led, multi-client delivery model-and we need someone who can bring clarity, momentum, and accountability to complex delivery at scale. As a Senior Project Manager, Technical/Product Program Delivery, you'll be the connective tissue between product vision, engineering execution, and client success. You'll lead high-impact programs across platform enhancements, multi-client deployments, and technical initiatives-all while championing new ways of working that make delivery faster, smarter, and more predictable. This role offers the unique opportunity to shape how TELUS Health delivers at scale-influencing product roadmaps, release strategies, and team practices that directly impact millions of Canadians and their retirement security.

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