IT / OT Infrastructure Manager

About the role

The IT Infrastructure Manager is responsible for leading the infrastructure team, overseeing day-to-day operations, and owning infrastructure design and architecture across Re:Build . This role ensures systems are secure, available, scalable, and performant , while continuously improving the way infrastructure services are delivered. You'll partner closely with business leaders, IT peers, and vendors to solve today's infrastructure challenges and design solutions that support future growth. What you get to do! Leadership & Team Management Lead, coach, and develop the Infrastructure team, fostering a positive, accountable, and service-oriented culture Manage staffing, scheduling, priorities, performance reviews, and professional development plans Ensure teams operate cohesively with minimal friction; mentor and support others across IT as needed Infrastructure Operations & Reliability Oversee all infrastructure operations, processes, and service delivery Ensure service levels meet or exceed agreed targets; manage escalations and breached SLAs Own and lead critical incident management processes and post-incident improvements Support the team with incident resolution, service requests, and project execution when needed Architecture & Engineering Design, review, and approve infrastructure architectures using a collaborative, business-aligned approach Lead design, build, test, and support activities for infrastructure solutions across the enterprise Ensure infrastructure standards, patterns, and documentation are current and effective Continuous Improvement & Metrics Define, validate, and communicate important infrastructure metrics and performance indicators Drive continuous improvement across people, processes, and systems using data-driven methods Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively Planning, Governance & Vendors Contribute to IT planning, budgeting, forecasting, and vendor management Ensure infrastructure aligns with security, compliance, and regulatory requirements Monitor end-user satisfaction and feedback, translating insights into actionable improvements What you bring to the Team Education & Experience Bachelor's degree in Information Technology or a related field, or equivalent practical experience 7+ years of experience designing, building, supporting, and troubleshooting enterprise infrastructure 5+ years of experience leading and managing infrastructure teams Current IT industry certifications are a plus Deep Core Technical Expertise Servers & Virtualization: Server hardware, Microsoft Server, VMware, Hyper-V Cloud Platforms: Microsoft Azure, AWS, Google Cloud Core Services: Active Directory, DNS, DHCP, file/print, certificates, identity services Storage, Backup & Recovery Complex Environments: Multi-tenant, multi-cl

Benefits

Additional Information

About Re:Build Manufacturing Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential. Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We've assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we're leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment. Who we are looking for We're seeking an IT Infrastructure Manager to lead and evolve the technology foundation that enables a positive, reliable, and productive end-user experience for all Re:Builders. This role blends deep infrastructure expertise with strong people leadership , emotional intelligence, and a continuous-improvement approach. The ideal candidate is resilient, empathetic, and outcome-driven-someone who can balance operational excellence with long-term architectural thinking while building trust across IT and the business.

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