Workplace Experience Specialist

About the role

We are currently seeking a Workplace Experience Specialist to join our Workplace Experience team. This is a full-time in-office position for candidates who live in the Toronto area only. What your team does: This role reports directly to the Toronto Office Manager, and is part of the global Workplace Experience (WX) team. The WX team works closely to manage Clio spaces, design solutions to facility concerns, learn and share knowledge, and to create a truly unique workplace experience for all. In addition, the Workplace team also provides operational support to employee events and People programs, working collaboratively with the People department functions as well as cross-functional teams.

Responsibilities

• Front office management and reception, including visitor and employee sign-in and access systems, mail management, and all other shipping/receiving
• Orienting employees and guests to the space through conducting site tours and wayfinding
• Maintenance of office space, ensuring they are well-stocked, clean, and welcoming; including light cleaning of communal spaces
• Identify facility deficiencies, coordinate repairs, and track deficiency status
• Maintenance of facility, completing regular facility inspections, keeping up-to-date facility inspection records, and coordination with building services for repairs and maintenance
• Act as the local contact for planning and coordination of onsite design-build projects, renovations, and office relocations as needed
• Planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-sites
• Maintain workplace policies and procedures to ensure compliance with local and federal regulations
• Collaborate with cross-functional teams, including People, IT, and OCEO, to ensure workplace policies and programs are executed and aligned with business objectives
• Regular facility inspections to ensure all mechanical, electrical, and structural systems are operational
• Oversight of the physical security of Clio's office ensuring secured systems are operational, site access badges are managed, and liaising IT/Security team as needed
• Sit on the Global H&S Committee and assist with H&S investigations as needed
• Assist with workplace technology systems, including AV equipment, video conferencing systems, and space operations software
• Manage vendor relationships for F&B, socials, and office supplies
• Tracking and processing workplace experience expenses through internal software programs
• Collect and analyze data to measure the effectiveness of workplace experience programs and recommend improvements
• Employee Experience projects as required
• What you may have:
• 2+ years of experience in office administration or facility coordinator within a corporate office environment
• 1+ years experience coordinating in-office and/or virtual events
• OHS First Aid level 2
• Demonstrated interest in elevating your craft using AI
• Serious bonus points if you have:
• Experience with Slack, Confluence, Asana, and Google Drive
• Food Safety level 1 certification
• This is a new role. What you will find here:
• Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
• Some highlights of our Total Rewards program include:
• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
• The expected salary range* for this role is $73,100 to $86,000 to $98,900 CAD. There are a separate set of salary bands for other regions based on local currency.
• *Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hir

Benefits

Additional Information

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

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