Service Hotline Engineer for Smart PV Business

Responsibilities

• Problem Solving: Act as the first point of contact to investigate, troubleshoot, and resolve technical issues via phone, email, and remote support tools.
• Advanced Support: Provide Level 2 technical support and collaborate closely with senior engineering teams to resolve complex cases.
• Client Consultation: Support and guide customers and partners through product-related inquiries and technical training.
• Knowledge Management: Maintain accurate documentation of technical issues and solutions to help improve future products and processes.
• Continuous Improvement: Work with cross-functional teams to optimize the overall customer experience and system performance.
• What You Bring to the Team
• Education: A degree in Electrical/Electronic Engineering, Computer Science, Information Technology, or a closely related field.
• Technical Aptitude: Strong analytical skills with a natural knack for troubleshooting and problem-solving.
• Communication: Excellent interpersonal skills with the ability to explain technical concepts clearly.
• Mindset: Self-motivated, proactive, and comfortable working both independently and as part of a team.
• Languages: Native-level fluency in German and professional proficiency in English.
• For more details contact:
• sales([at)manningglobal.com](https://mailto:sales@manningglobal.com)
• Quoting reference:
• GE\_MGIB\_SHE-PV-B\_13163
• Or call ***Iulia*** on:
• +49 (0) 89 23 88 98 62
• View our latest jobs:
• [www.manningglobal.com](http://www.manningglobal.com)
• Follow us on twitter:
• @ManningGlobal

Additional Information

We are searching for **Service Hotline Engineer for Smart PV Business** to join our business in **Germany** **Position Title:** **Service Hotline Engineer for Smart PV Business** **Position Type:** Fix term employment 12 months **Salary range :** 45.000 - 48.000 EUR/year **Start Date:** July 2026 **Location:** Nuremberg OR Dusseldorf on site **Contact:** Iulia Balan | +49 (0) 89 23 88 98 62 Why Choose This Role? - Shape the Future: Work directly within the fast-growing Smart PV sector and contribute to global sustainability. - Accelerate Your Skills: Develop high-demand technical troubleshooting abilities and customer-facing communication skills. - Global Exposure: Collaborate with international engineering teams and industry experts on a daily basis. - Industry Launchpad: Build a strong foundation in the renewable energy industry with a global staffing leader.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Manning GmbH? Share your experience