Dispatcher - Albuquerque Ambulance

About the role

Build your Career. Make a Difference. Presbyterian is hiring a skilled Dispatcher for Albuquerque Ambulance Service. How you grow, learn and thrive matters here. - Educational and career development options, including tuition and certification reimbursement, scholarship opportunities - Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) - Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) - Malpractice liability insurance - Loan forgiveness through the New Mexico Higher Education Department - EPIC electronic charting system Type of Opportunity: Full time FTE: 0.90 Job Exempt: No Work Shift: Varied Days and Hours (United States of America)

Responsibilities

• You'll be a key player in ensuring smooth and efficient emergency operations.
• Embrace the diverse landscapes and recreational opportunities New Mexico offers while advancing your career in a dynamic and fulfilling role. Join AAS and thrive in a community where your skills, compassion, and professional development are valued.
• Type of Opportunity: Full Time (0.9 FTE/36 hours per week)
• Work Schedule: (3) 12 Hour shifts in Days (0600-1800) or Nights (1800-0600)
• We support you at AAS. Here's how.
• Onsite gym at AAS, discounted gym memberships citywide
• Education assistance toward a Bachelor's and/or Master's Degree
• Medical, Dental, Vision benefits effective day one
• Retirement options with organizational match
• On-site social workers supporting staff
• Onsite gym at AAS, discounted gym memberships citywide
• Education assistance toward a Bachelor's and/or Master's Degree
• All in-house carded classes (i.e. BLS)
• Logis CAD software
• Shift Differentials
• $1.00/hr Ambulance Service Differential, earned on all hours worked.
• $5.00/hr Night Differential, earned on eligible night hours, stacks on base rate.
• $3.00/hr Weekend Differential, earned on eligible weekend hours, stacks on base rate.
• How you support the community.
• Input requests for service and relevant information from area fire departments, and communicate with multiple agencies regarding safety, unit availability, and ETAs.
• Collaborate with other SSC and utilize Logis EMS CAD software for call management.
• Maintain accurate dispatch records to determine emergency medical crew availability.
• Collaborate positively with city hospitals' emergency departments regarding incoming calls.
• Prepare informative briefing logs for relief dispatchers to ensure smooth transition between shifts.
• Attend department staff meetings, pertinent in-services, workshops, and seminars.
• Input fire department calls and relay radio interactions with fire department dispatch centers and apparatus to field crews.
• Dispatch and monitor ambulance units assigned to emergency and non-emergency calls.

Requirements

• High school diploma or equivalent required
• IAED , BLS, and NM EMD required by the end of training
• Working knowledge of medical terminology preferred
• 1 year of dispatch experience or customer service experience preferred
• We're all about well-being, starting with yours.
• Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.
• Learn more about our employee benefits.
• About Presbyterian Healthcare Services
• Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
• AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
• Compensation Disclaimer
• The compensation range for this

Benefits

Additional Information

Location Address: 4500 Montbel Pl NE Albuquerque, NM 87107-6832 Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $25.95

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