Patient Services Representative - Oakland Family Medicine, Per Diem

Responsibilities

• Greet patients with professionalism and warmth, creating a positive first impression.
• Manage front desk operations including check-in, check-out, and scheduling.
• Use EMR and scheduling software to register patients and book appointments.
• Verify insurance coverage and obtain prior authorizations when needed.
• Process co-pays, deductibles, and direct patients to financial counseling if appropriate.
• Maintain accurate and timely entry of all patient and billing information.
• Answer incoming calls and respond to patient inquiries with clarity and care.

Requirements

• Medical office or healthcare registration experience is strongly preferred or other transferable experience.
• Familiarity with EMR systems and insurance verification processes.
• Comfortable working in a busy, patient-facing environment.
• Excellent communication, customer service, and organizational skills.
• Detail-oriented, adaptable, and a true team player.
• Why Join Us:
• Be part of a supportive, mission-driven healthcare team.
• Access to ongoing training and opportunities to grow your healthcare career.
• Make a real difference in patients' lives-starting at the front door.
• Scheduled Weekly Hours:
• 0
• Work Shift:
• Job Exempt:
• No

Benefits

Additional Information

Job Description Summary: We're looking for a friendly and experienced medical office professional to join our team as a Patient Services Representative. In this important front-desk role, you'll be the first point of contact for patients, providing exceptional service and administrative support to help ensure smooth, coordinated care. Job Description:

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at mainegeneral? Share your experience