Snr Product Manager, Care Experience & Engagement

Responsibilities

• Own major areas of Chamber's patient and care team experience roadmap, from discovery through rollout and iteration.
• Partner with clinicians, care coordinators, and operations leaders to understand workflow pain points and constraints up close.
• Design and improve onboarding, enrollment, outreach, care plan, and longitudinal engagement experiences for cardiovascular patients.
• Build tools that help care teams prioritize work, reduce administrative load, and intervene earlier for high-risk patients.
• Translate clinical and operational complexity into clear requirements and practical user experiences.
• Work closely with engineering and data to operationalize clinical signals, tasking logic, automation, and AI-assisted workflows.
• Balance near-term delivery with longer-term platform thinking, drawing on both quantitative and qualitative inputs.
• What Success Looks Like
• In your first 90 days
• By six months
• By twelve months

Requirements

• 5+ years of product management experience in healthcare technology, care delivery, or value-based care.
• A track record building workflow-heavy products used by operational or clinical teams.
• Strong systems thinking - you can map complex, multi-stakeholder processes and find the right leverage points.
• Comfort driving cross-functional initiatives in ambiguous, fast-moving environments.
• Confidence working with engineers and data teams on technically complex products.
• Sharp product instincts paired with a pragmatic, execution-first mindset.
• A bias toward real-world usability - you sweat the operational details because small workflow improvements compound quickly in healthcare.
• Excellent written and verbal communication; you build trust with technical and non-technical partners alike.
• Familiarity with healthcare interoperability, claims, or clinical data workflows.
• Experience with AI-enabled workflows, automation, or operational intelligence tooling.
• Comfort with analytics, SQL, or operat

Benefits

Additional Information

About Chamber Cardiovascular disease remains the leading cause of death in America. At Chamber, we're rebuilding the system for cardiology, creating a world where outcomes, not volume, define success. We partner with independent cardiologists to help them lead population health efforts in their communities, equipping them with technology, data, and operational tools that turn complex insights into better care for patients. Our model blends clinical expertise, thoughtful design, and a modern operating platform that supports physicians, patients, and payers alike. We believe innovation and empathy go hand in hand, and by combining cutting-edge AI tools with a relentless focus on human care, we can transform heart health at scale. Role Overview We're looking for a Senior Product Manager to own the experiences that shape how patients and care teams interact with Chamber across the cardiovascular care journey. This is a deeply operational, systems-oriented role spanning patient engagement, care management, messaging, tasks, care plans, outreach, enrollment, and AI-assisted coordination - turning messy, real-world workflows into tools that are genuinely useful for the people delivering and receiving care. You'll sit close to clinicians, care coordinators, and operations leaders, and partner daily with engineering, data, and design. You'll have a real seat at the table as Chamber builds out its care delivery platform. The best fit is someone energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity. The best fit here is someone who's energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity.

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