Senior/Lead Product Manager, Agentic Experiences
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Responsibilities
- Build & Ship Agentic Products
- Own the product vision, roadmap, and execution for consumer-facing AI experiences - conversational agents, intelligent matching, automated guidance, and more.
- Prototype rapidly. Use AI coding tools and agent frameworks to validate ideas before writing specs.
- Define how AI agents interact with families across channels, designing for trust, accuracy, and helpfulness in a high-stakes care decision.
- Ship iteratively with engineering, using experimentation and data to learn fast and scale what works.
- Product Strategy & Experimentation
- Identify the highest-leverage opportunities where agentic experiences can improve family outcomes and business metrics.
- Design and run experiments to validate product hypotheses, with rigorous measurement of impact on conversion, engagement, and satisfaction.
- Stay ahead of the rapidly evolving AI landscape - evaluate new models, capabilities, and tools and translate them into product opportunities.
- Cross-Functional Partnership
- Work closely with engineering, ML, and design to define technical requirements, evaluation criteria, and UX patterns for AI-powered experiences.
- Collaborate with marketing, and operations teams to ensure agentic experiences integrate seamlessly into the broader family journey.
- Communicate product vision, progress, and results clearly to leadership and stakeholders.
Requirements
- This role reports to the Director of Product and will be a critical member of our product team.
- 5+ years of product management experience with a track record of shipping consumer-facing products that drive measurable outcomes.
- Hands-on experience building with agentic tools - you've prototyped agents, written production prompts, or built AI-powered features (not just managed teams that did).
- Fluency with AI development tools (e.g., Claude Code, Codex, LangChain, agent frameworks) and a habit of using them in your own workflow.
- Strong experimentation mindset - experience designing A/B tests, analyzing results, and making data-informed product decisions.
- Excellent product fundamentals: outcome-oriented thinking, crisp prioritization, and the ability to translate ambiguous problems into clear plans.
- Strong technical communication skills - you can go deep with engineers on system design and explain AI tradeoffs to non-technical stakeholders.
- For Lead level: 7+ years of experience with demonstrated ability to mentor other PMs and drive product strategy across multiple workstreams.
- Why this role:
- AI-native from day one. This isn't an "add AI to existing product" role. You'll define how agentic experiences work at APFM from the ground up.
- Real impact. Every family we help is navigating one of the hardest moments of their lives. Your work directly improves that experience.
- Builder culture. We value PMs who prototype, experiment, and ship - not just PMs who make slides.
- Foundational timing. You'll be shaping the agentic product strategy at a company that's evolving from a referral network into an intelligent care platform.
Benefits
Additional Information
A Place for Mom is building the future of senior care - and AI agents are at the center. We're looking for a Senior or Lead Product Manager to own the consumer-facing agentic experiences that help families navigate one of the most important decisions they'll ever make: finding the right care for a loved one. This isn't a role where you'll write PRDs and toss them over the fence to engineers. You'll prototype with agentic tools, build your own agents and agentic workflows, ship experiments, and work shoulder-to-shoulder with engineering and design to bring intelligent, agent orchestrated experiences to life. If you've built something with Claude Code or OpenClaw on a weekend because you couldn't help yourself - we want to talk to you.
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