Growth Program Manager

About the role

Build Your Career. Make a Difference. We are seeking a skilled Growth Program Manager. The Senior Program Manager, Growth & Strategic Initiatives is responsible for leading and coordinating complex, cross-functional programs that support Presbyterian Healthcare Services' growth strategy. This role manages a diverse portfolio of initiatives, including technical implementations, ambulatory clinic development, and service line expansions, while also providing direct support to the Chief Growth Officer (CGO) and strategy team on priority strategic projects. This position requires strong program management discipline, comfort operating across clinical, technical, and operational environments, and the ability to translate strategy into executable plans and executive-ready materials. This role will report to the Director of Planning & Business Development and will collaborate across the CGO leadership team and our executive cross functional stakeholders. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities

• Program Leadership & Delivery
• Lead end to end program delivery for enterprise initiatives including technical programs and other growth strategies such as the building of new ambulatory sites and service line expansions.
• Develop program roadmaps, charters, success criteria, KPIs, and reporting frameworks.
• Drive cross functional alignment among IT, business operations, HR, finance, sales, and other partner areas.
• Coordinate cross-functional teams including IT, clinical operations, finance, facilities, marketing, compliance, and external partners
• Develop and maintain program plans, timelines, milestones, dependencies, and risk mitigation strategies
• Facilitate decision-making by preparing clear analyses, options, and recommendations
• Ambulatory clinic planning, development, and opening
• Service line expansion initiatives across clinical and operational domains
• Track progress, manage issues, and ensure delivery against scope, timeline, and budget
• Technical Execution & Architecture Alignment
• Partner with engineering, architecture, and security teams to ensure technical viability and alignment with enterprise standards.
• Translate business requirements into clear technical deliverables, sprint plans, and integration specifications.
• Oversee vendor coordination, SOWs, and solution delivery expectations.
• Ensure alignment between technical solutions and operational workflows
• Stakeholder Communication & Change Management
• Own communication plans, steering committee updates, executive summaries, and status reporting.
• Manage expectations and decision making across diverse stakeholder groups.
• Support change management activities including training, documentation, and user adoption planning.
• Identify opportunities to improve market share, competitive positioning, and consumer experience.
• Risk, Issue, and Dependency Management
• Identify risks early, develop mitigation plans, and escalate critical blockers as needed.
• Coordinate dependencies across technology teams, external vendors, and business units.
• Ensure compliance with security, data governance, and regulatory requirements.
• Operationalization & Post Launch Support
• Transition projects to operational teams with clear support models, SLAs, and process handoffs.
• Monitor adoption, performance trends, and continuous improvement opportunities. improvement opportunities.
• Support long term optimization of implemented systems and clinical service lines expansions and clinics as appropriate.
• Strategic & Executive Support
• Act as a strategic thought partner to the Chief Growth Officer on priority initiatives
• Support development of executive-level materials, including PowerPoint presentations, briefing decks, and decision documents for the Executive Leadership Team, Board, and external audiences
• Assist with synthesizing complex information into clear, concise narratives for senior leadership
• Provide ad hoc support on high-priority strategic projects as needed

Requirements

• Required Qualifications
• Bachelor's degree required; Master's degree (MBA, MHA, or similar) preferred
• 7+ years of experience in program or project management, preferably in healthcare, consulting, technology, or growth-focused roles
• Demonstrated experience mana

Benefits

Additional Information

Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237 Compensation Pay Range: Minimum Offer $0.00 Maximum Offer $0.00 Now Hiring: Growth Program Manager

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