IT Project Coordinator
External
Digicert · Cape Town, South AfricaPrepare for this interview
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About the role
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com Job summary As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.
Responsibilities
- Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
- Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
- Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
- Maintain and update project plans, risk logs, and status reports under guidance.
- Track and report on project milestones, timelines, and deliverables.
- Support the management of project budgets, timesheets, and invoicing processes.
- Help ensure adherence to project governance standards and quality requirements.
- Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
- Assist in resource planning and coordination with cross-functional teams.
- Participate in post-project reviews and contribute to identifying areas for process improvement.
- Provide administrative and operational support to the Professional Services team as needed.
- What you will have
- 3+ years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
- Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
- Exposure to the full project lifecycle - from initiation to delivery - in any technical or business environment.
- Experience working in a fast-paced, multidisciplinary organization.
- Comfortable with engaging with global customers (strong stakeholder management)
- Detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables.
- Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.
- Strong organizational and time management skills with attention to detail.
- A motivated individual with a foundational understanding of project management principles and processes.
Requirements
- Previous experience working with global teams and across different timezones.
- Basic understanding of PKI or digital certificate management concepts (training will be provided).
- Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane
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