Project Manager - IT

Responsibilities

• Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems.
• Handle complex access requests, approvals, and escalations with minimal supervision.
• Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards.
• Perform detailed access reviews, audit validations, and remediation tracking.
• Collaborate with business stakeholders and application owners for role alignment and governance.
• Drive process improvements and identify automation opportunities within IAM operations.
• Required Skills & Qualifications
• Strong hands-on experience in IAM tools and access management processes.
• Proficiency in ServiceNow or similar ITSM platforms.
• Good understanding of RBAC, access governance, and compliance frameworks.
• Strong communication and stakeholder management skills.
• Ability to work independently and handle high-priority tasks.

Requirements

• B.Tech / BCA or Any graduate degree.
• Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
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Benefits

Additional Information

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare simpler' and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Details Job Title: Project Manager - IT / 5M Supervisor II Shift: US Shift (EST - 6:00 PM to 3:00 AM IST) Job Summary We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications. This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.

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