Customer Solutions Associate
External
Perchwell · New York, NY$90K–$115K/yrFull-timeOn-siteToday
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About the role
Serve as frontline owner for customer issues from intake to resolution. Troubleshoot technical product, data, and integration problems; collaborate with Product and Engineering to escalate bugs; train and improve AI support tools; create and maintain help documentation; surface customer insights to influence product decisions; and improve support processes for scalability and better customer outcomes.
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Company Intel
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