Senior Product Manager - Commerce & Payment
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About the role
HP's Personal Systems division is building a next-generation commerce ecosystem designed to transform how millions of HP PC customers discover, purchase, and manage products and services. The Media Network Solutions team is developing an intelligent, data-driven commerce platform embedded within HP's software and device ecosystem. By leveraging customer behavioral data and HP-owned touchpoints, we deliver highly personalized recommendations, seamless payment experiences, and integrated subscription services. We are seeking a Senior Product Manager - Commerce & Payment to lead the end-to-end strategy, development, and growth of this platform. This role is ideal for a product leader who thrives in 0→1 environments, understands modern commerce systems, and can drive cross-functional execution at scale.
Responsibilities
- Product Strategy & Execution
- Define and drive the product vision, strategy, and multi-year roadmap for HP's commerce and payment platform
- Lead 0→1 product development across cashback, deals, subscriptions, payments, and recommendations
- Present product strategy, business cases, and roadmap to senior leadership (VP-level and above)
- Platform & Experience Development
- Partner with design teams to define end-to-end customer experiences across Windows, web, and HP software ecosystem
- Collaborate with engineering to define technical architecture and deliver scalable, reliable systems
- Ensure tight integration across HP platforms and external partner ecosystems
- Commerce & Payments
- Own product areas including:
- Cashback and deals
- Subscription purchase and lifecycle management
- Payment processing and transaction systems
- Intelligent recommendation systems
- Work closely with finance to develop pricing strategies, revenue models, and financial forecasts
- Data & Growth
- Leverage data to drive customer insights, personalization, and decision-making
- Define and execute A/B testing and experimentation frameworks
- Drive engagement and revenue growth through continuous optimization
- Cross-Functional Leadership
- Collaborate across:
- Engineering, Data Science, and Security teams to build robust, secure foundations
- Marketing to define and execute go-to-market strategies
- Finance and Accounting to ensure compliance and financial integration
- Legal and Privacy teams to meet regulatory and compliance requirements
- Manage relationships with external partners and drive integrations into HP's ecosystem
- Program & Stakeholder Management
- Lead complex, cross-functional programs involving global stakeholders
- Navigate ambiguity and align teams across a large organization
- Required Qualifications
- 10+ years of product management experience , preferably in:
- E-commerce, payments, subscriptions, or cashback platforms
- Proven experience in product strategy, roadmap development, and execution
- Strong understanding of:
- Payment systems and transaction processing
- Customer research, analytics, and insight generation
- Software development lifecycle (Agile/Scrum)
- Experience working with:
- Cross-platform ecosystems (Windows and web environments preferred)
- Data-driven product development and experimentation (A/B testing)
- Demonstrated ability to:
- Lead complex programs with diverse stakeholders
- Communicate effectively through presentations, documentation, and executive storytelling
- Navigate ambiguous, fast-paced environments
Requirements
- Experience with:
- Windows PC ecosystem and desktop user experience
- Subscription lifecycle management and monetization models
- Commerce financial modeling and revenue optimization
- Knowledge of:
- Legal, compliance, and privacy requirements in payment and commerce systems
- UX design principles (customer journey, wireframing, usability)
- Product marketing, branding, and customer acquisition strategies
- Strong background in:
- Data analytics, experimentation, and growth frameworks
- Partner integrations and business development
- MBA or equivalent business experience is a plus
- What Success Looks Like
- Deliver a clear, compelling product vision and roadmap aligned across executive stakeholders
- Launch and scale a high-quality, secure, and seamless commerce experience for HP customers
- Establish and grow sustainable revenue streams from commerce services
- Drive measurable improvements in:
- Customer engagement
- Conversion rates
- Revenue growth
- Contribute meaningfully to building a broader HP consumer software ecosystem
- The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits
Additional Information
Senior Product Manager - Commerce & Payment Description -
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