Overnight Events Manager
External
Spsnorthamerica · New York, NYFull-timeOn-site1mo ago
ComplianceDocumentationLeadershipSAFe
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Operations Management
- Oversee all overnight event activities from setup through breakdown
- Ensure events meet client expectations, timelines, and company standards
- Monitor guest flow, staffing levels, and operational efficiency in real time
- Troubleshoot operational issues quickly and professionally
- Team Leadership
- Lead and oversee the overnight support staff
- Conduct pre-shift briefings and post-event debriefs
- Ensure proper staffing levels and deployment based on event requirements
- Foster a positive, accountable, and inclusive team culture
- Client & Stakeholder Communication
- Serve as the primary overnight point of contact for clients and internal partners
- Communicate effectively with event planners, security, facilities, and vendors
- Address and resolve client concerns promptly
- Compliance & Safety
- Ensure adherence to all safety protocols and emergency procedures
- Maintain compliance with company policies and labor regulations
- Monitor incident reports and escalate issues as needed
- Logistics & Coordination
- Oversee event setup, equipment use, and breakdown (tables, chairs, linens, etc.)
- Coordinate with facilities, cleaning, and security teams
- Ensure all spaces are properly prepared and restored post-event
- Reporting & Documentation
- Complete nightly reports including staffing, incidents, and event outcomes
- Document any performance concerns
- Provide feedback and recommendations for continuous improvement
Requirements
- 3-5+ years of experience in event operations, hospitality, or venue management
- Prior leadership or supervisory experience required
- Strong problem-solving and decision-making skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work overnight shifts, weekends, and holidays
- Experience in large-scale venues, attractions, or corporate event settings
- Knowledge of scheduling and labor-compliance best practices
- Bilingual skills a plus
- Ability to lift, stand for long periods, bend, push, and pull
Benefits
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.Vacancy Status:This posting is for an existing vacancy.Pay Range$34 - $36 USDCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSDental insuranceVision insurance401(k)
Additional Information
Overnight Events Operations Manager Position Summary The Overnight Events Operations Manager oversees all overnight event operations to ensure a seamless, safe, and high-quality guest experience. This role leads overnight teams, manages event logistics, and upholds operational standards while maintaining a strong focus on client satisfaction, service delivery, and staff performance.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at spsnorthamerica? Share your experience