Sr. Data Management Rep

Requirements

• Enter and maintain provider application data with speed and accuracy.
• Verify all required regulatory documents and credentials are received and compliant.
• Ensure provider applications meet all organizational and state-specific requirements.
• Make real-time updates for provider records, including additions, changes, and terminations.
• Apply updates to office data as needed, ensuring location/provider alignment.
• Monitor accuracy and completeness of all entries to meet production and compliance standards.
• Collaborate with internal teams to resolve discrepancies or missing information.
• Maintain detailed documentation of actions taken in relevant systems (e.g., Salesforce).
• Support audits and regulatory reviews by ensuring data accuracy and completeness.
• Contribute to ongoing improvements in data entry processes and system usage.
• REQUIREMENTS: Education & Experience
• Requires high school diploma or equivalent
• Requires three years of data entry or similar clerical experience
• Requires effective written and verbal communications skills to answer questions from staff and respond to inquiries
• Requires alpha numeric entry of 8,000 KPH
• Requires analytic ability to prepare departmental reports and ability to compare data and resolve discrepancies
• Requires proficiency with Word and Excel
• Must reside in the Kansas City Metro
• PREFERRED: Salesforce experience
• Work-at-home requirements
• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
• How we value you
• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program
• While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.
• G.E.H.A is headquartered in Lee's Summit, Missouri,

Benefits

Additional Information

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Senior Data Management Rep is responsible for overseeing the accurate and timely entry, maintenance, and verification of provider applications and data in accordance with regulatory and organizational requirements. This role ensures all required documentation is present, verifies provider credentials, and executes updates, changes, and terminations for provider and office records. The position is production-driven and demands a high level of attention to detail, data integrity, and compliance.

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