Senior Head of Design

Responsibilities

• Define and drive a clear, future-focused design strategy grounded in customer needs and aligned to SEEK's long-term business goals.
• Bring coherence and consistency across complex journeys, platforms and touchpoints within the Hirer ecosystem.
• Drive deep customer understanding through research and data, translating insights into clear product and design direction.
• Identify and deliver opportunities where AI and data meaningfully improve the customer experience, such as better recommendations, assisted workflows, or decision support, while maintaining clarity, trust, and user control
• Lead and mentor a diverse, talented team of designers and leaders, fostering a culture of excellence, empathy, and inclusion.
• Drive innovation in design, pushing the boundaries of design by exploring new trends, technologies, and methodologies to keep SEEK's product experience at the forefront of the industry.
• Elevate the role of design across the organisation, connecting design decisions to business impact and building a strong, aligned design culture.

Requirements

• A visionary leader who can inspire and execute a strategic design vision across complex, multi-team environments.
• A systems thinker who can connect the dots across products, and customer journeys.
• A storyteller who can communicate compelling narratives that influence and align executive stakeholders.
• A mentor and coach who uplifts others, builds strong design culture, and invests in team development.
• A design advocate with commercial acumen, who understands how great design drives business outcomes.
• Essential skills and experience
• 15+ years of experience in product design and design leadership, ideally within complex, in-house environments.
• Strong portfolio demonstrating impact on customer experience and business performance.
• Strong commercial acumen and decision-making judgement.
• Experience contributing to or delivering AI-powered or data-driven product experiences and understanding of human-AI interaction principles, including trust, transparency and user control.
• Deep product design craft with a high bar for simplicity, usability and clarity.
• Data-informed and outcome-driven mindset.
• At SEEK we offer:
• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
• Tailored career development planning (including Education Assistance Program)
• Free income protection insurance
• At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
• Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
• For this role, only those candidates with the eligible right to work will be considered.
• SEEK kin

Benefits

Additional Information

SEEK is looking for a Senior Head of Design to lead the design strategy and execution across our Hirer portfolio, shaping high quality, cohesive marketplace experience that drive meaningful customer and business outcomes. Reporting to the APAC Director of Design & Research, you'll collaborate closely with a dynamic and passionate Design Leaders to align design with SEEK's strategic goals and ensure our marketplace continues to delight 30 million users each month across 8 countries. This is your opportunity to shape the future of design at SEEK, push the boundaries of innovation, and influence how we build and scale world-class product experiences. You will play a key part in evolving SEEK towards more intelligent, AI-enabled experiences ensuring AI is applied in ways that are useful, trustworthy, and grounded in real customer value. Why This Role? 🎯 Strategic Impact - Define and communicate a bold design vision aligned to SEEK's marketplace strategy. 🌏 APAC Reach - Lead and uplift design capability across regions, delivering seamless end-to-end customer experiences at scale. 🚀 Design Innovation - Shape how AI, data and emerging technologies enhance the Hirer experience in ways that are responsible, human-centred and outcome-driven.

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