Pharmacy Technician
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- Determines appropriateness for medications. Communicates decision to physicians, physician office staff, medical management staff and/or pharmacists. - Communicates with physicians, physicians office staff, medical management staff and/or pharmacists. - Escalates issues to Pharmacist when requires clinical review. - Researches, resolves and documents physician or client inquiries and communications and provides written documentation. - Performs other duties as required. CPT - Certified Pharmacy Technician - Pharmacy (State OR National certification required) Must have pharmacy retail experience -Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.-Must be able to maneuver through various computer platforms while verifying information on all calls. -Must be able to talk and type simultaneously. -Must be flexible in scheduling and comfortable with change - customer service is an ever-changing environment. -Responsible for meeting call handling requirements and daily telephone standards as set forth by management. All your information will be kept confidential according to EEO guidelines.
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Company Intel
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