Payroll Team Leader

Responsibilities

• Lead the end‑to‑end payroll process, ensuring all payroll cycles are delivered accurately, on time and in compliance with legislative and industrial requirements
• Provide hands-on people leadership to a team of Payroll Officers, growing capability, consistency and a culture of continuous improvement
• Act as the primary technical escalation point for complex payroll queries, calculations, corrections and interpretations
• Ensure strong payroll controls, reconciliations, audits and sign‑off processes are in place and adhered to
• Maintain a deep understanding of awards, enterprise agreements, payroll legislation and system configuration
• Identify and lead process improvement opportunities to reduce manual effort, errors and duplication
• Partner with HR, Retail Operations, Finance and Systems teams to resolve issues and improve payroll outcomes
• Manage payroll risks, incidents and remediation actions with clear communication and accountability
• Ensure payroll documentation, procedures and training materials are current, clear and fit for purpose
• Demonstrated experience leading payroll operations in a large, complex organisation
• Strong technical payroll expertise, including legislation, awards and enterprise agreements
• Proven experience improving payroll processes, controls and systems
• High level of accuracy, attention to detail and risk awareness
• Experience leading and developing a team in a high‑volume, deadline‑driven environment
• We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
• Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.
• Applications close 24 July 2026

Additional Information

Join OTR, part of the Viva Energy Group, during an exciting period of transformation. As part of our newly restructured People & Culture team , this is a unique opportunity for an experienced payroll leader to step into a key role driving excellence across a large, complex, multi-brand retail environment. You'll play a pivotal leadership role in ensuring the delivery of accurate, compliant, and timely payroll, while influencing process improvements, governance, and team capability. With strong organisational backing and a focus on continuous improvement, this role offers the chance to shape payroll operations at scale and partner closely with senior stakeholders. Be part of a high-performing team where your expertise will directly impact both employee experience and business success.

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