Senior Sales Admin Executive (Sales Support)

Responsibilities

• Coordinate activities of service or technical personnel focusing on quality and efficiency in delivery (Internal).
• Liaising with customers for delivery schedule and status (External).
• Answer customer telephone and email inquiries, orders, service needs, and complaints and respond where applicable (External & Internal).
• Understand the needs and requirements of customers in order to provide the right information, and assistance (External &Internal).
• Follow-up and coordination with customers, and internal teams (General).
• Any other assigned duties related to the customer service and operations function.
• Coordinating for deliveries, deployment, etc. (Internal).
• Responsible for issuing Proforma Invoice and payment.
• Responsible for export schedule updating.
• Responsible for shipping documentation and filing.
• Any other duties as and when assigned

Requirements

• At least 3 years of experience in a sales administration & leading a team.
• Strong proficiency in SAP.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as part of a team.
• Excellent communication and interpersonal skills.

Additional Information

As a Senior Logistics Admin Executive, some of your additional responsibilities include but are not limited to the following:

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