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Phone-based Sales Executive

External
WHW Plastics Ltd logoWhw Plastics · Flimwell
Full-timeOn-siteToday
CRM
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About the role

As a Phone-based Sales Executive, you will be responsible for managing and developing customer relationships within your assigned territory. Working closely with a field-based sales representative, you'll help maintain existing accounts, identify new business opportunities, and support customers with product recommendations and order management. This is an excellent opportunity for someone who enjoys building relationships, working towards goals, and developing a career within a growing business.

Responsibilities

  • Customer Relationship Management
  • Build and maintain strong relationships with existing and prospective customers
  • Deliver a professional and friendly customer experience over the phone
  • Understand customer needs and provide suitable product recommendations
  • Sales & Business Development
  • Proactively contact customers to generate new business opportunities
  • Support the growth and development of your assigned sales territory
  • Promote new products, offers, and solutions to customers
  • Work towards individual and team sales targets
  • Order & Account Management
  • Process customer orders accurately and efficiently
  • Maintain up-to-date customer records and sales activity
  • Follow up on quotations, enquiries, and customer requests
  • Territory Collaboration
  • Work closely with your assigned field sales representative
  • Support territory planning, sales campaigns, and customer engagement activities
  • About You
  • We are looking for someone who is enthusiastic, motivated, and enjoys speaking with customers.
  • We are looking for someone with:
  • A minimum of 2 years' previous experience in telesales, account management, internal sales, or a similar sales-focused role
  • Strong communication and relationship-building skills
  • Confidence making outbound calls and identifying sales opportunities
  • A positive and proactive approach to work
  • Excellent organisational and time-management skills
  • The ability to work both independently and as part of a team
  • Experience using CRM or order-processing systems (preferred)
  • Experience within dentistry, manufacturing, or a related industry would be beneficial, but is not essential.
  • We believe great salespeople can come from a variety of industries and provide the training and support needed to develop specialist knowledge within the dental sector.

Requirements

  • Sales: Minimum 2 years (required)
  • Dental industry experience (preferred but not essential)

Benefits

Competitive salary + commission following successful completion of probationFull training and ongoing supportOpportunities for professional development and progressionSupportive and collaborative team environmentCompany pension schemeFree on-site parkingThe opportunity to play an important role within a growing businessWhy Join WHW?At WHW, we believe our people are key to our success. We are committed to creating a positive, supportive workplace where employees are encouraged to learn, develop, and contribute new ideas.We value teamwork, professionalism, and continuous improvement, and we are proud to foster an inclusive culture where everyone is treated with respect and encouraged to grow.Casual dressCompany pensionFree parking (On-site parking)To ApplyIf you feel you are a suitable candidate and would like to work for WHW Plastics Ltd, please do not hesitate to apply.

Additional Information

Phone-based Sales Executive Location: Flimwell, East Sussex Salary: From £27,000.00 per year Vacancy Type: Permanent WHW is a family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service and support to our customers. As our business continues to grow, we are looking for a motivated and confident Phone-Based Territory Manager to join our internal sales team.

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