Project Assistant, DPIS (DSV Projects), Admin Support, Singapore

About the role

ESSENTIAL DUTIES AND RESPONSIBILITIES (Key tasks) - Act as a Logistics Control Tower, overseeing end-to-end coordination - Plan and manage daily logistics operations to support site requirements - Provide administrative support and prepare operational reports - Track and monitor import/export shipments and processes - Ensure proper documentation governance for submission, filing, and audit purposes - Liaison personnel between company and suppliers & customers in meeting their expectation and logistics services support. - Handle customer feedback and escalate internal for action and resolution. - Arrange and follow up with 3rd party transporter on goods delivery and collection. - Ensure all bulk chemicals ordering/supplies/stock inventory is within the permitted quantity on weekly basis/check. - Capacity planning for logistics resources in transportation (land and sea transport) - Generate relevant documents from system for delivery purpose. - All relevant document filling mailing and upload to customer web portal - Update and compile logistics related report. - Export/import-Ensure all cases are registered and logged for tracking and traceability purpose. - All documents must be filled and retrievable as and when required, Permit listing must be submitted timely to Tax Finance Dept. - Ensuring that current statutory legislation on import/export, transportation/shipment of dangerous goods, safety, storage, customs and exercise procedures and environmental requirements are adhered to at all times. - Provides basic administrative services in support for Operation department. - Ensure delivery of correct and timely follow up, booking and event management incl. timely escalation of issues, - Monitor KPIs and continuous improvement opportunities. - First point of contact for all operational issues with the customer. - Track compliance performance of 3PL providers and carriers. - Support the preparation of periodic reporting, monthly reviews, and quarterly business reviews. - Support contact/account manager to ensure quality metrics are achieved including on time performance, date accuracy, invoicing timeliness, and accuracy. - Suggest corrective actions as necessary to prevent/address issues as they arise. - Handling any other related ad-hoc assignments as and when required. EDUCATION AND/ OR EXPERIENCE - Minimum O Level/ Professional Certificate/ NiTEC/ Diploma - Minimum 3 years of relevant experience in warehousing and inventory management - Proficient in English (reading, writing, speaking, and listening) - Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels - Proficient in Microsoft Office applications (Excel, Word, PowerPoint) - Good knowledge of transportation operations (import/export processes preferred) - Ability to manage multiple stakeholders and vendors effectively - Detail-oriented with strong analytical skills and a proactive approach to problem-solving - Willingness to support operational needs beyond regular office hours when required - Education can be compensated with relevant working experience. WORKING LOCATION - Bukom Island WORKING HOURS - Monday to Friday: 0800hrs - 1745hrs

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