Restaurant Manager

About the role

SUMMARY OF ROLES & RESPONSIBILITIES Restaurant Operations & Guest Experience Oversee the daily operations of the restaurant, ensuring exceptional service standards are consistently maintained. Deliver a refined and personalized dining experience that reflects the restaurant's fine dining concept. Greet and engage with guests, handle feedback professionally, and resolve concerns promptly to ensure guest satisfaction. Monitor dining room operations, table management, reservations, and service flow to maximize efficiency and guest experience. Ensure compliance with company standards, food safety regulations, hygiene requirements, and licensing conditions. Leadership & Team Management Lead, supervise, and motivate front-of-house and back-of-house teams to achieve operational excellence. Train, mentor, and evaluate employees to maintain high performance and service standards. Conduct regular staff briefings and ensure all team members are knowledgeable about menus, promotions, and service procedures. Prepare staff schedules, manage manpower allocation, and oversee attendance and performance. Foster a positive and professional working environment that promotes teamwork and accountability. Food & Beverage Management Maintain thorough knowledge of food menus, wine lists, beverage offerings, and pairing recommendations. Monitor food and beverage quality, presentation, and consistency to meet fine dining expectations. Work closely with the kitchen team to ensure smooth coordination between service and culinary operations. Manage inventory levels, ordering, stock control, and cost management to minimize wastage and maximize profitability. Job Requirements Proven experience in a managerial role within a fine dining restaurant environment. Strong leadership, operational management, and customer service skills. Excellent knowledge of food and beverage operations, including wine and service etiquette. Ability to work under pressure, manage multiple priorities, and lead a diverse team effectively. Strong communication, interpersonal, and problem-solving skills. Professional appearance, positive attitude, and commitment to delivering exceptional guest experiences. Other Details Working Schedule: 6 days per week. Able to work on weekends, public holidays, and Split shifts as required by operational needs.

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Company Intel

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