Product Manager, Commercial Lines

About the role

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of the position is to partner with key stakeholders to drive the strategic direction for a portfolio of insurance product line(s) across all distribution channels and brands. The position is responsible for monitoring and influencing all aspects of product performance to achieve Company revenue and performance targets. ESSENTIAL DUTIES AND RESPONSIBILITIES Ideates and develops business initiatives using product knowledge and results. Participates in collaborations with the head of product line underwriting unit(s) to develop product strategy and action plan to achieve growth and profit objectives. Owns inputs to bi-annual premium and exposure projections supporting financial budgeting and pro-forma processes and understand projection framework. Provides expert insights regarding profitability, retention, and growth strategies through the integration of the underwriting, marketing, policyholder services, distribution, claims, actuarial, data analytics, customer, and digital experience. Collaborates with other functional departments to coordinate timelines for delivery, maximize the effectiveness of programs, direct implementation of product strategies, and drive cross-functional alignment and engagement for initiatives supporting product objectives. Develops and maintains templates to perform competitive research and deliver competitive analyses. Develops proficiency in use of internal analytical tools (spanning underwriting, marketing, customer behavior, and claims). Performs data analyses concerning loss patterns, market forces, risk distributions, and agency management to evaluate the success of current strategies to either modify or create new strategies targeting production, product pricing, underwriting, contract changes, or agency changes. Assesses the impact of changes on the in-force book, new business production, and agency force. Drives initiatives for strategic product development. Applies business content knowledge in identifying priorities and executing strategic product initiatives to achieve business objectives. Monitors the marketplace to identify competitor and industry changes impacting effectiveness or compliance of current and proposed programs. Partners with Actuarial team to determine and implement appropriate pricing and program structure to achieve product goals, and design and execute product rate plan and state level enhancements across jurisdictions ensuring all changes are communicated to field services, operations, underwriting, marketing, and system technology teams. Partners with Underwriting team to facilitate changes to processes or systems, or respond to questions, and ensuring communication to affected parties. Analyzes the performance of existing products and leads the creation of business cases for the development of changes to existing products or development of new products. Maintains knowledge of available internal and external data sources, including accuracy and completeness, to select the proper data set(s) for evaluation. Organizes and structures product definitions to ensure efficiencies in downstream reporting processes. Directs the implementation of underwriting guideline changes. Collaborates with strategic planning groups to incorporate enterprise class system solutions supporting the future product roadmap. Acts as subject matter expert in the maintenance of current products, filed product changes, and design and delivery of new products in development. Collaborates with Enterprise Marketing, Legal, Compliance, Underwriting, and Actuarial Departments to manage the implementation of all ratemaking bureau rules, and coverage changes, including coordination with the rate filing analyst Keeps abreast of distribution channel needs through involvement in agency facing initiatives, and regular reporting on direct to market strategies available in the industry. Develops expert knowledge of ratemaking bureau underwriting manuals and company

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