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Office Specialist (Houston / Baytown, TX)

External
marmon logoMarmon · Baytown, TX
Full-timeOn-site1w ago
DocumentationLeadership
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Benefits

Vision insurancePaid time off

Additional Information

Sterling Crane LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway- you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Job Description Summary Sterling Crane LLC Founded in 1954, Sterling Crane has been one of North America's premier leaders in the heavy lift industry offering operated and bare rentals, sales, parts, and unparalleled service to all our customers. We boast one of the largest inventories of modern lifting equipment in North America, in excess of 1000 units. We're winning a better way. At Sterling Crane USA, you truly get the best of both worlds --the dynamic opportunities that come with being part of a growing, U.S. -based company, combined with the strength, stability, and long-term vision of being part of Marmon and Berkshire Hathaway. The Office Specialist provides comprehensive administrative and operational support to ensure the efficient day-to-day functioning of the branch. This role serves as a central resource for reception services, office coordination, company asset administration, employee onboarding support, and cross-functional communication. The Office Specialist supports branch leadership and employees by managing key administrative processes, maintaining accurate records, coordinating resources, and delivering exceptional customer service to internal and external stakeholders. Essential Duties and Responsibilities Office Administration & General Support Provide administrative support to the Branch Manager and branch leadership team. Serve as the primary point of contact for general office inquiries and requests. Maintain organized branch records, files, and documentation in accordance with company standards. Coordinate meeting logistics, scheduling, and other administrative activities as needed. Assist with special projects and additional duties to support branch operations. Serve as the first point of contact for visitors, customers, vendors, and employees entering the branch. Professionally greet guests, determine the purpose of their visit, and direct them to the appropriate individual or department. Answer and manage incoming telephone calls, ensuring inquiries are handled promptly and routed appropriately. Maintain visitor logs and ensure adherence to company security and visitor procedures. Coordinate conference room scheduling and assist with preparing meeting spaces as needed. Receive and distribute incoming mail, packages, and deliveries. Support a professional and welcoming front office environment by maintaining the reception area and common spaces. Provide backup reception coverage during employee absences, breaks, or periods of increased activity. Fuel Card Management Coordinate the issuance, replacement, and collection of company fuel cards. Maintain accurate records of assigned fuel cards and employee acknowledgments. Monitor fuel card inventory and communicate discrepancies or concerns to management. Partner with Accounting and Operations to support fuel card audits and reporting requirements. Cell Phone and Tablet Administration Manage company-issued cell phones, tablets, and related accessories. Coordinate device setup, upgrades, replacements, repairs, and returns. Maintain accurate records of device assignments, serial numbers, and user agreements. Serve as a liaison with vendors and internal IT resources regarding mobile device needs. Company Property Management (IT Assets) Administer branch tracking and accountability of company-owned technology assets, including laptops, tablets, cell phones, and related equipment. Ensure proper documentation of asset issuance and return during onboarding and offboarding activities. Conduct periodic audits of assigned equipment and maintain current inventory records. Coordinate with Information Technology to support equipment deployments and recoveries. Multi-Branch Phone Support Provide phone coverage and administrative support for the Lake Charles, Beaumont, and Houston branch locations as assigned. Professionally manage incoming calls, direct inquiries, and relay messages to appropriate personnel. Support effective communication between branch locations and corporate departments. Purchase Order Requisitions Prepare and submit purchase order requisitions in accordance with company procedures and approval requirements. Monitor requisition status and follow up on approvals when necessary. Maintain supporting documentation and records related to purchases and expenditures. Onboarding Support Coordinate administrative aspects of the new hire onboarding process. Prepare onboarding materials, equipment requests, and required documentation. Collaborate with Human Resources, hiring managers, and IT to ensure a sea


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