Workplace Experience Coordinator - Internship

Responsibilities

• Daily Office Operations
• Complete and document the daily opening and closing checklist, ensuring the lobby, kitchen, conference rooms, restrooms, and all office areas are clean, stocked, and ready for the day
• Manage mail distribution - collect, sort, and deliver incoming mail and packages to the correct recipients
• Monitor office Slack channels and respond to employee requests in a timely manner
• Support on-site vendor coordination, including day porter management
• Troubleshoot meal program issues through DoorDash for Business
• Restock snacks, beverages, and kitchen supplies, ensuring nothing runs out
• Submit and follow up on building maintenance work orders with property management
• New Hire Onboarding
• Coordinate all physical onboarding logistics for new hires: desk assignment, welcome kit preparation, badge requests, and building visitor list updates
• Add new hires to the DoorDash meal program and schedule their Monday morning breakfast
• Add new hires to appropriate Slack channels and office email groups
• Notify Finance of new hire details: start date, email, and manager
• Greet new hires on their first day, conduct the office tour, and coordinate badge photo upload to Verkada
• Candidate and Guest Experience
• Welcome walk-in candidates, manage visitor flow, and escort guests to the appropriate team members
• Coordinate visitor badges and building access for guests and candidates
• Vendor and Facilities Management
• Serve as the day-to-day point of contact for all Plymouth Meeting vendors
• Monitor and escalate any facilities issues
• Place weekly consumable and supply orders, batching orders to avoid stockouts
• Support event planning and execution for team events, milestone celebrations, and office programming
• Administrative and Reporting
• Process expenses in Ramp and reconcile the office budget weekly
• Complete and submit weekly reports to executive management
• Request and manage elevator badges
• Maintain office attendance monitoring and reporting
• Support offboarding logistics: badge collection, building access removal, and desk reset
• Handle sensitive documents with discretion

Requirements

• Exceptionally organized- you can manage multiple competing priorities without things slipping through the cracks
• Proactive with a solutions-first mindset- you identify problems and fix them before anyone has to ask
• A strong communicator, both written and verbal- you keep the right people informed without being prompted
• Comfortable with technology- Google Workspace, Slack, Notion, and basic office systems
• Detail-oriented- you notice what others miss and take pride in getting things right
• Independent and ownership-driven - you take full responsibility for your work from day one
• Warm and professional- you represent Credit Genie well to every employee, candidate, and visitor who walks through the door
• Discreet when handling confidential employee and company information
• 1-3 years of experience in office management, workplace operations, hospitality, or a related role
• Must be available Monday through Friday, on-site in Plymouth Meeting, PA
• Experience in a startup or high-growth fintech environment
• Familiarity with Ramp (expense management), Verkada (access control), or DoorDash for Business
• Experience planning and executing team events or office programming
• Knowledge of workplace safety best practices and OSHA compliance basics
• Experience managing vendor relationships and negotiating w

Benefits

Additional Information

Company Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability. Founded in 2019 by Ed Harycki , former Swift Capital Founder ( acquired by PayPal in 2017 ). Backed by Khosla Ventures and led by industry pioneers from companies such as; PayPal, Square, and Cash App, we are well positioned to build the future of inclusive finance through cutting-edge technology and customer-centric solutions. We're looking for a highly organized, proactive, and people-first Workplace Experience Coordinator to cover our Plymouth Meeting office while our Workplace & Experience Lead is on maternity leave. This is a hands-on role at the center of our office operations - you'll be the person who keeps the office running smoothly, ensures every employee has a great experience walking through the door, and makes sure our vendors, visitors, and new hires all feel taken care of. This is a perfect role for someone who thrives in a fast-paced startup environment, loves being the go-to person for getting things done, and takes pride in the details that make a workplace feel exceptional. This role is intended to work from now until October 2026. 40 hours per week, Monday - Friday.

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