Chief Compliance Officer (Fractional)
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About the role
Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com . We are seeking a visionary Chief Compliance Officer to lead our compliance department and safeguard our mission of providing accessible virtual care. The ideal candidate will have a proven track record of performing "compliance discovery" - identifying regulatory gaps in nascent or scaling organizations - and building robust, scalable processes from the ground up. You must possess deep expertise in 50-state telehealth regulations, including provider licensure, remote prescribing, AI, and billing requirements.
Responsibilities
- Compliance Discovery & Program Architecture
- Regulatory Audit: Lead an exhaustive "baseline" audit of clinical and business operations to identify and remediate regulatory vulnerabilities.
- OIG Alignment: Design and maintain a Corporate Compliance Program rooted in the OIG's Seven Elements of an Effective Compliance Program.
- Strategic Roadmap: Develop and execute a multi-year compliance strategy that anticipates the regulatory hurdles of new service lines and geographic expansion.
- Regulatory Oversight & Signatory Authority
- Official Signatory: Act as the authorized signatory for all legal compliance documents, including state licensing applications, Medicare/Medicaid enrollments, regulatory filings, and Attestations of Compliance (AoC).
- 50-State Telehealth Governance: Ensure absolute adherence to varying state laws regarding synchronous/asynchronous care, provider licensure, and "good faith exam" requirements.
- Prescribing Compliance: Manage key risks associated with remote prescribing including DEA compliance if necessary.
- Privacy & Security: Serve as the final authority on HIPAA/HITRUST compliance, overseeing data integrity across our platform and third-party integrations.
- Operational Integration & "Compliance by Design"
- SOP Governance: Author and enforce a comprehensive library of Standard Operating Procedures (SOPs) and the Corporate Code of Conduct.
- Product Collaboration: Partner with Product and Engineering to embed "Compliance by Design" into the patient platform, ensuring automated safeguards for clinical workflows.
- Reporting Infrastructure: Manage the anonymous reporting hotline and lead all formal internal investigations and disclosures.
- Monitoring, Auditing & Corporate Reporting
- FWA Prevention: Implement a continuous monitoring system for billing and coding to mitigate Fraud, Waste, and Abuse (FWA) risks.
- Corporate Governance: Provide quarterly briefings to the leadership on the enterprise risk profile, mitigation progress, and the impact of legislative shifts.
Requirements
- 10+ years in healthcare compliance, with at least 5 years in a leadership role within a Virtual Care/Telehealth environment.
- JD, Master's in Healthcare Administration (MHA), or equivalent advanced degree preferred.
- Certification with CHC (Certified in Healthcare Compliance) or CHPC (Certified in Healthcare Privacy Compliance) ideal.
- An expert in compliance in healthcare organizations, including experience in 50-state telehealth regulations, HIPAA, Stark Law, Anti-Kickback Statute (AKS), and the Ryan Haight Act. You are keeping a pulse on the evolution of AI regulations.
- An effective communicator who can educate cross-functional teams about compliance requirements and ensure the development of systems and processes to address compliance.
- Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
- Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don't check every box for the role.
Benefits
Additional Information
Position: Chief Compliance Officer (Fractional) Location: Remote
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