Loans Officer

Responsibilities

• -To provide customer service professionally;
• -To address the walk-in applicants' queries and explain the loan process and procedures on the phone;
• -To assist clients with their loan applications;
• -To explain the loan contract terms and conditions in detail to clients;
• -To perform general administrative and clerical duties;
• -To maintain and update clients' records;
• -To handle clients' complaints and take appropriate action to solve them.

Requirements

• -Minimum Degree and above
• -Excellent verbal and written communication skills to interact effectively with clients and internal teams.
• -Working Hours: 11.00AM-7.00PM (Monday to Saturday)
• -Candidates must be willing to work on some weekends and public holidays

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