WPP SSC MY - Japanese and Mandarin Speaker - Senior Masterdata Analyst

Responsibilities

• Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with standard operating procedures (SOPs).
• Maintains proper change records on changes made, including generates reports for review and approval
• Liaise with internal and external stakeholders as and when necessary
• To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
• Ensure the ownership for all applicable internal controls related to MDM processes.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Proactively identifies, proposes and implements continuous improvement initiatives in existing processes within the team
• Perform knowledge transfer with new joiner
• Works independently within guidelines and policies, and receives minimal guidance.
• Acts as a resource for colleagues with less experience and provides functional guidance.
• Assist in ad-hoc functions, assignments and related duties as and when required.

Requirements

• QUALIFICATIONS & EXPERIENCE :
• A Bachelor Degree in IT or Finance or Business Administration or equivalent
• A minimum of 3 years of experience in Master Data or System Administration role or any relevant experience
• Experience in a shared service centre environment will be an advantage
• Experience in using ERP systems will be an advantage
• Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1
• Able to speak read and write in Mandarin
• You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
• You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
• You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
• What we'll give you:
• Passionate, inspired people - We aim to create a culture in which people can do extraordinary work.
• Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
• Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
• #LI-Hybrid
• WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• Please read our Privacy Notice ( https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment ) for more information on how we process the information you provide.

Benefits

Additional Information

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: JOB PURPOSE : The Senior Analyst - Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements. He/She is responsible to regularly track and resolve outstanding issues and escalate to relevant parties as necessary.

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