Windchill - CAD Applications Administrator (Mid-Level)

Responsibilities

• Maintain Windchill (12.x):
• Monitor servers and queues
• Manage lifecycles, OIRs, ACLs, and publishing (WVS/CAD workers)
• Own engineering apps:
• Administer Creo and other tools (AutoCAD, Ansys/Fluent, MATLAB, viewers)
• Package, deploy, and update clients and add-ins
• Standards & data quality:
• Maintain start parts, templates, parameters/relations
• Enforce naming/numbering rules and WTPart-EPM links
• Clean metadata
• Publishing & visualization:
• Ensure Creo View/neutral formats (STEP/JT/3D PDF) are reliable and fast
• Fix publish failures
• Integrations:
• Support WGM integrations, ECAD/MCAD exchange (IDX/STEP)
• Handle REST/WRS/OData calls
• Manage downstream ERP handoffs
• Licenses:
• Manage FLEXlm and other license servers
• Create/modify license files, track usage, right-size counts
• Support audits/renewals
• Automation:
• Script common tasks (PowerShell/Python/Bash) for client rollout, log collection, and checks
• Security & access:
• Collaborate with IT/IAM on SSO/SAML, certificates, and least-privilege access
• Upgrades & changes:
• Plan, test, and roll out CAD Applications to latest release, patches, and hotfixes with clear runbooks
• User support (L3):
• Fix workspace corruption, check-in/out issues, failed analyses/publishes
• Write guides and train users
• Cloud/HPC:
• Support GCP/Azure/AWS hosts, CAD workers, and HPC/solver queues for CAE jobs
• Monitor cost and performance
• Must-have skills:
• 4-6 years in PLM/engineering apps admin, including 3+ years with Windchill + CAD tools (Creo/WGM at minimum)
• Strong knowledge of EPM/WTPart, lifecycles, ACLs, WVS, vaulting/replication, and client configs
• Hands-on with one or more: Creo, AutoCAD (Must Have), Ansys, Mathworks (Optional), ECAD/EDA tools, or engineering viewers
• Scripting (PowerShell/Python/Bash), Windows admin, basic Linux, and basic SQL Querying (Oracle), Query Builder and QML
• Experience with Creo and Windchill Model check implementation
• Clear documentation and training skills

Requirements

• ThingWorx Navigate basics; MPMLink or Options & Variants experience with Creo and Windchill
• REST/WRS/OData familiarity for light integrations
• Cloud hosting (GCP/Azure), reverse proxy/SSL, GPU-based publishing
• License analytics/dashboards and vendor management experience
• Compliance awareness (Export Control/ECCN/ITAR) for attributes and access
• How we measure success:
• Availability: Windchill uptime ≥ 99.9%; publish success ≥ 98%
• Performance: Fast check-in/out, low queue/backlog, stable app launches
• Quality: Clean data (low failed loads/rework), fewer repeat incidents, lower MTTR
• Cost: Healthy license utilization - reduced idle/over-licensed seats
• Adoption: Positive user feedback and fewer "how-to" tickets over time
• A typical day:
• Morning health checks (queues, workers, storage, license usage)
• Resolve publishes or solver failures; help a designer with a workspace issue
• Roll out a client update or new template/parameter set
• Document a fix and share a tip
• Review trends; automate a noisy manual task
• Education:
• Bachelor's or Master's degree in Engineering or IT (or equivalent experience)
• PTC Windchill/Creo admin certifications are a plus
• Location: Bengaluru, Karnataka, India
• About Riveron:
• Check us out on social media:
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• Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can b

Benefits

Additional Information

We are seeking a Windchill-CAD Administrator to operationalize end-to-end CAD/PDM excellence across our engineering value chain. This role owns the CAD data backbone-governing configurations, integrations, publishing pipelines, and user enablement-so engineers can work faster with fewer issues. You will keep our Windchill PLM and all engineering applications (CAD/CAE/ECAD/CFD/FEA, viewers, plug-ins, and tools) running smoothly. You'll manage setup, performance, licenses, standards, upgrades, and user support.

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