Sr Software Engineer_ServiceNow Developer_4-6yrs_Gurgaon

Responsibilities

• Design, develop, and implement solutions within the ServiceNow platform following best practices.
• Provide guidance to junior developers and participate in code reviews to ensure quality and compliance.
• Conduct code reviews to ensure code quality based on ServiceNow best practices.
• Proactively identify issues, troubleshoot issues and provide fixes, work on Support tickets.
• Help stakeholders adopt to new features of ServiceNow.
• Maintain knowledge of the latest ServiceNow features.
• Document processes or Technical Design Documents.
• Work closely with the stakeholders and the ServiceNow Product owner
• ServiceNow Architect and Business Analyst to build solutions.

Requirements

• 4 to 6 years' experience in software development in ServiceNow
• Possess advanced ServiceNow Technical skills - Business Rules, Script Includes, Client scripts, UI Policies, ACLs, Import Sets, Transform maps, MID Server configuration.
• Worked on Integrating ServiceNow with other tools.
• Understanding of Generative AI and LLM's including Agentic AI framework from ServiceNow.
• Experience guiding junior developers.
• Experience collaborating with Business Analyst and Architect to provide solutions and estimate level of effort.
• Familiarity with Agile development practices and tools (e.g., Jira).
• Good communication skills and interpersonal skills.
• Certifications: Certified ServiceNow Administrator (MUST).
• Effective time management skills and ability to meet deadlines.
• Excellent communications skills interacting with technical and business audience's.
• Excellent organization, multitasking, and prioritization skills.
• Intellectual curiosity and passion for technology, with a willingness to embrace new ideas and master concepts rapidly.
• Commitment to delivering high-quality solutions on time and within budget.
• Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.
• #LI-VG1
• Who are we?
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• What makes Gartner a great place to work?
• Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
• We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
• Gartner is the world authority on AI

Additional Information

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About this Role: We are looking for a motivated and well-rounded ServiceNow Developer with strong technical expertise and a passion for building scalable solutions. You will work closely with stakeholders, architects, and business analysts to design, develop, and implement ServiceNow solutions that drive continuous improvement across Gartner.

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