Manager - Systems & Inventory Control

Responsibilities

• Lead and manage a central team of Logistics Analysts.
• Coordinate with regional service teams to ensure timely and accurate execution of quarterly cycle counts across all SOS locations.
• Collaborate with regional logistics & Supply Chain teams to understand and resolve system-related issues (e.g., UPS EDI failures, SVMX-SAP synchronization issues).
• Document end-to-end processes for error resolution to establish standard operating procedures.
• Drive system enhancements and optimize processes as part of preventive action initiatives.
• Collect and analyze data on EDI issues and conduct root cause analysis for recurring problems.
• Manage the team's work queue, allocate resources based on capacity, and oversee performance management activities.
• Develop a capable central team to support the Global Supply Chain in addressing data inconsistencies and transaction failures in SAP/SVMX.
• Support master data management across SAP and related systems within the global supply chain.
• Technical Knowledge and Skills:
• Knowledge:
• Bachelor's degree in a relevant field or higher. (Bachelor's in engineering preferred)
• Ideally possessing a relevant professional qualification and/or suitable background experience in inventory & logistics management / data analytics.
• Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
• Knowledge of SAP system is must.
• Language skills in English required.

Requirements

• Minimum 5 years of experience in supply chain or operations roles, with a focus on system reconciliation and error resolution.
• Experience in working with SAP and analyzing operational data.
• Exposure to cross-system integrations, especially SAP-EDI connections.
• Competencies and Abilities:
• Strong leadership and team management skills.
• Must be decisive, driven and conscientious and interact well in a team environment.
• Possess excellent organizational, communication and interpersonal skills with the ability to multitask and manage a wide range of activities.
• Strong customer service skills and the ability to handle stressful situations when working under pressure and strict deadlines.
• Self-motivated, reliable, and accountable individual.
• The ability to make good judgments by thinking quickly and broadly.
• Must be organized and systematic.
• Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

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