Commissions Specialist

About the role

We're looking for a strategic and detail-oriented Commissions Specialist to own commission operations and sales compensation at LucidLink's salesforce. This role sits at the intersection of Sales, Finance, and RevOps. Put simply, the role's mission is to ensure that our sales team is paid accurately, on time, and in alignment with plans that are designed to drive the right behaviors. You'll be the internal authority on commission plan design, payout operations, and compensation governance, while also contributing to pricing execution and CPQ administration as a meaningful secondary responsibility. The ideal candidate has deep expertise in sales compensation - from plan design and quota-setting to monthly calculations and dispute resolution - and brings enough familiarity with deal desk operations and quoting tools to support the full revenue cycle. You thrive in cross-functional environments, bring both analytical rigor and process discipline, and understand that accurate, transparent commission management is one of the most trust-sensitive functions in a sales organization. This role can be performed from anywhere in the United States. Note: we're a global team with over half our colleagues in Europe, which will necessitate some early mornings if located in the western United States time zones.

Responsibilities

• Own end-to-end commission operations, including monthly calculation, validation, and timely payout of commissions across the sales organization - ensuring accuracy, consistency, and full auditability at every step.
• Serve as the primary point of contact for all commission-related inquiries from the sales team, resolving disputes quickly and transparently, and building the trust that comes from a well-run compensation function.
• Lead commission plan design and governance in collaboration with Sales, Finance, and RevOps - translating business objectives into incentive structures that drive the right behaviors, balancing simplicity for reps with flexibility for the business.
• Maintain and continuously improve compensation policy documentation, ensuring clarity and consistency around quotas, crediting rules, accelerators, clawbacks, and exceptions - so that reps and managers never have to guess how they're being measured.
• Analyze payout trends, attainment distributions, and plan effectiveness on an ongoing basis, surfacing insights that inform compensation strategy and help leadership make data-driven decisions at each planning cycle.
• Partner with Finance on accruals, forecasting, and compensation-related reporting, ensuring that commission liabilities are accurately reflected and that the business has clean vis

Benefits

Additional Information

Company overview LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive. LucidLink's solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world's most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia. Reasons to join LucidLink: Tackle big challenges: You'll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you'll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows. Values-led culture: Our values don't just exist on paper-they guide every decision and interaction. You'll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally. Hypergrowth journey: Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You'll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful. Immediate impact: At LucidLink, your work will matter-immediately. You'll be part of a tight-knit team of 230+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success. Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you'll feel supported both professionally and personally while enjoying a strong work-life balance.

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