Customer Service Representative

Responsibilities

• Take, enter, process and/or expedite orders
• Provide price estimates and quotes
• Handle service problems and questions
• Train customers on products
• Provide service feedback to management
• Prepare correspondence
• Fulfill customers' needs to ensure customer satisfaction
• Your Shift:
• Monday - Friday, 8:00am - 5:00pm

Requirements

• High school education or equivalent in related experience
• 2+ years of experience in a customer service related field
• Ability to communicate professionally both verbally and in writing
• Strong multi-tasking, attention to detail and analytic problem-solving skills
• Work well independently as well as in a team environment
• Microsoft Experience
• We Would Also Prefer:
• 1+ years of related experience and/or training
• Basic understanding of the print process along with basic paper knowledge; paper grades
• Willing to look at new and innovative ways to improve methods and processes
• About Taylor Corporation
• The Employer retains the right to change or assign other duties to this position.
• Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
• Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Benefits

Additional Information

Come Work with Us! Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/ Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Ready to build a career? It's time to look at Taylor. Your Opportunity: Taylor Prime Labels & Packaging, a division of Taylor Corporation, is looking for a Customer Service Representative to join our team in Fresno, CA. In this position, you will play an important role in making sure our customers are taken care of and our team is well represented. Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

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