CS Vendor Manager
External
Wise · Austin, TXFull-timeOn-siteToday
DocumentationForecasting
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About the role
Manage and hold outsourcing vendors accountable for operational delivery, performance, hiring calibration, cost tracking, forecasting, audits, incident and business continuity management. Lead and coach a coordinator, run business reviews, align strategy with internal stakeholders, maintain documentation and reporting, and use workforce and BI tools to drive improvements.
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