Customer Service Specialist
External
Sutherland · Cairo, EgyptFull-timeOn-site1mo ago
CRM
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Requirements
- Fluency in English is a MUST (B2/C1)
- Strong skills in Customer Service & Customer Support
- Problem-solving , active listening , & attention to detail
- Experience in a customer-facing role and familiarity with CRM tools is a plus!
- Flexibility with night & overnight shifts is essential
- If you're passionate about making a difference and love helping customers, we want YOU!
Benefits
Very competitive salary up to 25K NetOvernight allowanceOvertime schemeSocial & Medical InsuranceFully Paid TrainingTransportation provided (Door to Door for Ladies)Eligibility for promotions after 6 to 12 monthsFriendly work environment
Additional Information
This is a full-time on-site role located in New Cairo for a Customer Service Specialist . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette . Fresh Grads & Dropouts are welcome to apply!
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