Senior Product Manager (Retail)
External
Evolution Recruitment · Hong Leong Building, SingaporeS$120K–S$156K/yrFull-timeUnknown1d ago
Information Technology
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About the role
Lead the strategy, roadmap, and delivery of customer-facing digital commerce and omnichannel products across the SEAO region. Partner with business, technology, design, analytics, and global teams to drive customer experience, conversion, and business growth through data-driven product innovation and AI-powered solutions.
Responsibilities
- Define and execute the digital product vision, strategy, and roadmap.
- Drive customer experience, conversion, and operational improvements through analytics and AI.
- Own the end-to-end product lifecycle from discovery to launch and optimization.
- Prioritize initiatives, build business cases, and deliver measurable business outcomes.
- Leverage customer insights, experimentation, and A/B testing to enhance product performance.
- Lead AI initiatives including personalization, recommendation engines, automation, and digital engagement.
- Collaborate with business, engineering, design, marketing, analytics, and external partners to deliver scalable solutions.
Requirements
- Minimum 5+ years of experience in Digital Product Management, Ecommerce, or Omnichannel Product Leadership.
- Proven experience owning product strategy, roadmap planning, and delivery for customer-facing digital platforms.
- Hands-on experience with Salesforce Commerce Cloud (SFCC).
- Strong knowledge of ecommerce technologies such as CMS, PIM, SAP Hybris, Commerce Tools, or similar platforms.
- Experience leveraging analytics, experimentation, and A/B testing to drive business and customer outcomes.
- Exposure to AI-powered products such as personalization engines, recommendation systems, chatbots, predictive analytics, or automation solutions.
- Strong understanding of customer journey optimization and digital commerce best practices.
- Experience within the Retail, Luxury, Fashion, Beauty, or Consumer Goods industry.
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