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Staff Engineer II - ServiceNow Developer

External
westernalliancebank logoWesternalliancebank · Phoenix, AZ
Full-timeOn-site1w ago
AccessibilityAzureCADComplianceDocumentationLeadership
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About the role

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the applic

Responsibilities

  • IT Asset Management (ITAM): You will manage the ServiceNow ITAM applications to track and manage IT assets throughout their lifecycle. This includes implementing solutions for asset tracking, inventory management, and compliance with organizational policies and industry standards.
  • IT Operations Management (ITOM): You will leverage ServiceNow ITOM applications to monitor and manage the health and performance of IT services and infrastructure. This involves automating routine tasks, orchestrating workflows, and ensuring proactive identification and resolution of issues.
  • Security Operations (SecOps): Manages the entire lifecycle of a threat, from detection to resolution and Automates the prioritization, grouping, and patching of vulnerabilities, pulling data from scanners like Nessus or Qualys.

Requirements

  • 7+ years of related experience IT App Support, IT Development, IT Networking, or similar field.
  • ServiceNow Certified Application Developer preferred.
  • Bachelor's degree in related field required.
  • Previous leadership experience preferred.
  • ServiceNow Certified System Administrator (CSA) preferred.
  • Certified Application Developer (CAD) preferred.
  • Intermediate to advanced knowledge of general Financial Services or Banking is preferred.
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
  • Advanced speaking and writing communication skills.
  • May require up to 25% travel.
  • Benefits you'll love:

Benefits

Health insuranceDental insurance401(k)

Additional Information

Job Title: Staff Engineer II - ServiceNow Developer Location: Block 23


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