Payment Senior Product Manager

Responsibilities

• Shape the payment strategy & roadmap: Define the long-term vision, success metrics, and product roadmap for BlaBlaCar's global transaction engine. Secure strong alignment from leadership and cross-functional partners to ensure our infrastructure scales with multimodal and international growth.
• Own payment performance & KPIs: Establish internal targets and drive cross-functional alignment to monitor core transaction health. Be accountable for maximizing authorization rates and transaction reliability across all 18 locales.
• Navigate complex stakeholder alignment: Drive alignment across a matrix of internal teams (including Finance, Legal, Customer Care, and Product Operations), balancing a frictionless user experience with compliance, internal priorities, and legal frameworks.
• Cultivate strategic partnerships with global and local Payment Service Providers to stay ahead of fintech trends and ensure top-tier infrastructure performance.
• Oversee technical integrations & squad execution: Co-lead execution hand-in-hand with your Engineering Manager and a full-stack squad of 10 engineers, translating complex architectural shifts into deliverable MVPs and overseeing complex technical integrations.
• Your qualifications
• Experience: 5+ years of Product Management in a scale-up or large tech company, with direct experience in Fintech or Payments (PSPs, financial flows, orchestration).
• Strong understanding of the payment ecosystem across emerging markets, particularly Brazil, India, and Mexico, is highly valued but optional.
• Problem-Solving: Proven ability to simplify complex technical and financial constraints into scalable, frictionless user experiences.
• Stakeholder Influence: Strong interpersonal skills to navigate cross-functional relationships (other Product and engineering teams, Finance, Fraud, Engineering, Care), gain buy-in, and clearly communicate prioritization decisions.
• Hands-On Operator: Highly analytical and willing to step outside traditional product boundaries-diving deep into data and operations to move the needle on critical KPIs (authorization rates, costs).
• Languages: Full fluency in English is mandatory.
• The team
• The Demand Team: The Payment squad is a core pillar of the Demand team, which owns the end-to-end passenger experience across 5 dedicated squads (Discover, Search, Booking, Payment, and Post-booking).
• Your Squad: You will co-lead the Payment squad alongside 1 Engineering Manager and a team of 10 engineers.
• External Stakeholders: Global and local Payment Service Providers (e.g., Adyen) and payment orchestration platform(s).
• Internal Stakeholders: Fraud & Risk, Accounting & Finance, Data, Customer Care, Product Operations, all other Product Managers and Business teams
• What we have to offer
• 2 to 3 days at the office per week
• 4 additional weeks on top of legal maternity/paternity leaves
• 50% healthcare coverage (Alan)
• Financial support for home office equipment
• Minimum 25 days holiday per year
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait

Additional Information

Your mission As the Senior Product Manager for the Payment squad, you will lead the evolution of our global transaction engine, ensuring a seamless and reliable experience for millions of travelers. Your mission is to build a robust, scalable payment infrastructure that supports BlaBlaCar's multimodal and international growth. You will be responsible for optimizing every step of the payment lifecycle-from checkout conversion and authorization rates to payout flows and fraud prevention. You will play a strategic role in transforming our payment landscape, moving toward a flexible and resilient architecture. This involves integrating diverse local payment methods, enhancing our promotional capabilities through advanced discount systems, and streamlining financial operations. By bridging technical complexity with user-centric design, you will remove transactional friction and directly contribute to the company's profitability and global scale. You will co-lead the squad with an Engineering Manager and partner closely with Finance, Product Operations, Data, and other Product leaders to align our payment infrastructure with the company's broader strategic priorities.

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