QA Analyst

About the role

We are looking for a Quality Assurance Analyst to join a fully billable, client-facing engagement in the healthcare space. This role sits at the intersection of two disciplines that require real precision: the regulatory sensitivity of health systems and the content complexity of the Adobe suite. You will be embedded in a delivery team alongside creative, UX, product, and BA colleagues, working day to day to ensure that what we ship is what we promised. This is not a role where QA is bolted on at the end. You will be involved early, building test plans while design is still in motion, flagging risks before they become defects, and partnering with the team to make quality a shared responsibility from kickoff to launch. You will handle both manual and automated testing, shifting between them based on what the work demands.

Responsibilities

• We are seeking a detail-oriented QA Engineer to lead end-to-end testing for high-stakes healthcare digital experiences. This role requires a blend of manual precision, automation expertise, and deep fluency within the Adobe Experience Cloud.
• End-to-End Testing Ownership
• Full-Lifecycle Testing: Develop and execute comprehensive test plans covering functional, regression, integration, and UAT across multiple workstreams.
• Manual & Automated Execution: Perform rigorous manual testing across diverse browsers and devices while building automated suites to scale coverage and reduce repetitive effort.
• Defect Management: Track bugs from discovery to resolution, providing clear, actionable documentation for developers and evidence-based quality assessments for stakeholders.
• Adobe Suite Expertise
• AEM Ecosystem: Execute functional and content QA specifically for Adobe Experience Manager (AEM) , including Edge Delivery Services, component behavior, and publishing pipelines.
• Validation: Test AEM templates and authoring workflows against design specs, ensuring a seamless experience for content authors.
• Integration Testing: Validate data flows, personalization logic, and analytics instrumentation across the integrated Adobe product suite.
• Healthcare-Specific Quality Standards
• Domain Sensitivity: Apply a healthcare lens to testing, prioritizing compliance, content accuracy, and patient-facing clarity.
• User Advocacy: Scrutinize experiences for accessibility and consistency, ensuring digital tools meet the high standards of a health system.
• Proactive Requirement Review: Partner with BAs to identify gaps in acceptance criteria before development begins, ensuring requirements are fully testable.
• Collaborative Delivery
• Developer Partnership: Work closely with engineering teams to reproduce bugs and verify fixes efficiently within sprint cycles.
• Team Contribution: Share automation patterns and process improvements with the broader QA community to elevate collective standards.
• Client Composure: Represent the QA perspective in client touchpoints, clarifying edge cases and walking through test coverage with confidence.
• Infrastructure & Scalability
• Knowledge Management: Maintain reusable test libraries, environment guides, and automation frameworks to ensure long-term team continuity.
• Process Optimization: Continuously identify opportunities to shift-left, catching defects earlier in the cycle and improving overall testing ROI.

Requirements

• 3+ years of experience as a QA Analyst/Engineer.
• Proven QA Experience: A strong track record in QA for complex digital engagements, demonstrating hands-on expertise in both manual and automated testing across various digital products.
• Adobe Ecosystem Fluency: Direct experience testing within Adobe Experience Manager (AEM) , including a deep understanding of component architecture, content authoring, and publishing workflows.
• Healthcare Domain Knowledge: Familiarity with the healthcare sector, specifically regarding compliance sensitivity , content accuracy, and the nuances of patient-facing experiences.
• Automation Fundamentals: Practical experience building and maintaining test scripts and frameworks, with the judgment to balance automation with manual testing where appropriate.
• Agile Methodology: Experience working in Agile environments , including active participation in sprint planning, defect triage, and release readiness assessments.
• Precision Documentation: Exceptional defect reporting skills, with the ability to write specific, reproducible, and immediately actionable bug reports .
• Test Case Development: Ability to translate acceptance criteria, functional requirements, and design specs into robust test cases while identifying and flagging ambiguous requirements.
• Cross-Platform Testing: Methodical approach to cross-browser and cross-device testing (including mobile) and proficiency in test data and environment management.
• Collaborative Mindset: A proactive communicator who advocates for quality in design reviews and ceremonies while maintaining strong, low-friction re

Benefits

Additional Information

Location: This position is remote within Colombia

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