Program Manager, Student Services (Secondary)

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Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level C Job Title Program Manager, Student Services (Secondary) Department Administrative Leadership | Teacher Education Office | Faculty of Education Compensation Range $7,502.25 - $10,788.33 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date July 9, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date August 31, 2027 This is a leave replacement for a fixed term duration. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. The University of British Columbia's Faculty of Education offers the largest and most comprehensive teacher preparation program in both British Columbia and Canada. The program includes a wide variety of themed cohorts in Elementary and Middle Years education, numerous Elementary and Middle Years teachable subjects, dual degree options, post-degree options, as well as diplomas and certificates. The Faculty provides several pathways to earning a Bachelor of Education (B.Ed.), including an 11-month Teacher Education Program on the Vancouver campus, an 11-month West Kootenay Teacher Education Program (WKTEP) on the Nelson campus, a two-year Remote and Rural Education (RRED) program across BC, and a four-year concurrent Indigenous Teacher Education Program (NITEP). These programs alternate between coursework, practicum placements, and community field experiences. In addition to the B.Ed. program, the Faculty offers minors, extensive certificate and diploma programs, graduate programs, and numerous professional development opportunities for a diverse student body at local, provincial, national, and international levels. The B.Ed. program at UBC serves as a credentialing and certification pathway in collaboration with the Ministry of Education's Teacher Regulation Branch (TRB) and BC Teachers' Council (BCTC). Therefore, it is critical that students receive accurate and informed guidance to ensure that their program completion leads to successful certification as teachers in BC. UBC's Faculty of Education is committed to preparing educators for their roles in local, provincial, and global contexts. Upon completing the program, graduates earn a Bachelor of Education degree and a recommendation for teacher certification from the Ministry of Education's Teacher Regulation Branch. Graduates are qualified to apply for certification in British Columbia as well as in other provinces and countries. Job Summary The Program Manager, Student Services (Secondary) is responsible for a broad range of key areas, including pre-admission advising for potential B.Ed. students exploring various teacher education programs, as well as supporting current B.Ed. students with coursework, practicums, and community field experiences. This role covers diverse programs, such as the 4-year concurrent NITEP program, the 2-year Rural and Remote Education (RRED) program, the 11-month West Kootenay Teacher Education Program (WKTEP), and the 11-month Vancouver program. Additionally, the Program Manager oversees the student experience in post-baccalaureate Diploma and Certificate programs for practicing educators across multiple campuses, including Dual Degree programs. The position requires strong communication, advising, teaching, research, and recruitment planning skills, as it involves guiding students across B.Ed. and post-baccalaureate programs, providing career advice, and resolving complex work-life challenges. The Program Manager negotiates with educational partners, including regulatory organizations, to address challenging cases. Liaising with staff, faculty, and departments across the Faculty of Education and UBC is crucial to ensuring accurate information is provided to students from diverse backgrounds. The role also involves collaborating with public and independent schools, government agencies, regulatory bodies (such as the Teacher Regulation Branch), and community organizations. In addition to these responsibilities, the Program Manager manages conflict resolution and event coordination, while overseeing protocols related to appeals, academic and non-academic misconduct, and student complaints within Teacher Education Programs across multiple campuses. The

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